Peter C. Dammar
Summary
Experienced in developing and maintaining strong customer relationships, leading to long-term partnerships. Proficient in establishing rapport and trust with clients, guaranteeing their satisfaction and loyalty. Skilled at efficiently managing client needs and expectations, consistently providing outstanding service. Dedicated to cultivating lasting connections and promoting customer retention for continuous business growth.
Overview
26
26
years of professional experience
Work History
Truck Center Internet Sales Agent
Kelley Automotive Group
05.2000 - Current
- Responsible for new and used sales in the internet sales department
- Responsible for carrying out sale orders and processed documents in accordance with policy
- Provide excellent customer service and assist customers with sorting out problems during the buying and leasing process
- Meet and surpass monthly sales target goals to earn maximum profit margins for the organization
Retention Specialist
Spectrum
06.2024 - 12.2024
- Delivered mutually beneficial solutions to challenging customer issues.
- Optimized customer relations with effective and timely communication.
- Negotiated contract renewals, securing continued business partnerships with satisfied clients.
- Built constructive customer relationships to improve loyalty and recommendations.
Shelter Night Supervisor
Franciscan Outreach
08.2018 - 04.2019
- Responsible for managing shelter operations and programming
- Provided client services, staffing, and flow of operations
- Compliant with policies and procedures aligned with the facilities mission
- Trained team members to provide high quality service to the homeless population
Automotive Industry Sales & Leasing Agent
Napleton Subaru Mazda
12.2017 - 05.2018
- Responsible for new and used sales in the leasing department
- Responsible for carrying out sale orders and processed documents in accordance with policy
- Sold and delivered a certain number of vehicles per dealership policy
- Provided excellent customer service and assisted customers with sorting out problems during the buying and leasing process
Automotive Industry Sales & Leasing Agent
RV Direct America
01.2014 - 10.2017
- Knowledge of RV characteristics, capabilities, and features
- Compared and contrasted competitive models by inspecting RV
- Developed buyers by maintaining rapport with existing and new customers through direct and indirect sale tactics
- Qualified buyers based on their individual interests and matched that to various models of interest
- Participated in continued education per dealership policy
Internet Sales Representative
Toyota of Melbourne
12.2012 - 09.2013
- Met and surpassed monthly sales target goals to earn maximum profit margins for the organization
- Provided direction with guided instruction on how to improve the sales activity for the department
- Understood the targeted audience and explained the use and operation of that product
- Selected products and merchandise per demand of the customers and answered all queries
- Assisted the internet sales team with various customer related interactions and ensure they were satisfied during the entire purchasing experience
- Coordinated and implemented best practices to ensure the team effective sales approach and assist the sales team personnel in closing sales whenever needed
Internet Sales Representative
Showcase Honda
11.1998 - 02.2011
- Responsible for carrying out the online sales of the products and services assigned by the client
- Evaluated sales reports, individual team performance of each internet sales for team member and provided relevant feedback for process improvement to increase sales figures
- Ensured customers were made aware about the products information, special offers, and discounts when available
- Prepared sale targets for individuals on a team and ensured strategies were designed to achieve maximum sales
- Prepared sale reports and handled any issues with ongoing internet sales
- Managed and developed sale plans
- Sorted technical problems by working with the website team
Education
Associate Degree - Business Management
Lincoln Land Community College
Springfield, IlHigh School Diploma -
Nicholas Senn High School
Chicago, ILSkills
- Bilingual/Spanish
- Exceptional Customer Service
- Working knowledge of Microsoft Office
- Established Management Skills
- Exceeds Sale Goals
- Effective Communicator
- Effective Seller
- Critical Thinker & Decision Maker
- Multitasker
Timeline
Retention Specialist
Spectrum
06.2024 - 12.2024
Shelter Night Supervisor
Franciscan Outreach
08.2018 - 04.2019
Automotive Industry Sales & Leasing Agent
Napleton Subaru Mazda
12.2017 - 05.2018
Automotive Industry Sales & Leasing Agent
RV Direct America
01.2014 - 10.2017
Internet Sales Representative
Toyota of Melbourne
12.2012 - 09.2013
Truck Center Internet Sales Agent
Kelley Automotive Group
05.2000 - Current
Internet Sales Representative
Showcase Honda
11.1998 - 02.2011
Associate Degree - Business Management
Lincoln Land Community College
High School Diploma -
Nicholas Senn High School
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