Holly Richardson
Tacoma,WA
Summary
Perceptive Asset Protection Manager with a track record of successful at cultivating thorough systems of leadership, surveillance and accountability with high standards of honest communication and eloquent presentation skills.
Intuitive Asset Protection Manager with experience in a leadership role. Extensive knowledge of modern surveillance and shrinking minimization systems with a desire to maintain close relationships with coworkers from every department through honest and open communication.
Asset Protection Manager with 10 years of experience in a leadership role and 14 years of experience in overseeing multi million dollar projects in the US and abroad. Extensive knowledge of modern surveillance and shrinking minimization systems with a desire to maintain close relationships with coworkers from every department through honest and open communication.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Area Asset Protection Manager
Nordstrom Rack
Tacoma, WA
01.2021 - Current
- Controlled reduction of loss inventory by protecting company assets.
- Mitigated risk and oversaw internal and external shoplifter apprehension and detention.
- Built cross-functional relationships with business partners to reduce losses.
- Increased apprehensions by motivating and coaching direct reports for optimum productivity and performance.
- Trained loss prevention staff, retail managers and store employees on loss control and prevention measures.
- Monitored paperwork procedures to prevent error-related losses.
- Supervised surveillance, detection and criminal processing related to theft and criminal cases.
Licensed Private Investigator
Marshall Investigative Group
Portland, OR
01.2020 - 08.2021
- Worked hours to pursue case leads and collect evidence, tenaciously completing case objectives with 90% success rate.
- Investigated individuals claiming disability to identify and document fraud.
- Tracked claimants through routine and notable activities and documented findings with videos, photographs and audio recordings.
- Searched computer databases, credit reports, public records or other resources to locate persons or to compile information for investigations.
Area Asset Protection Manager
JC Penney
Portland, OR
07.2020 - 01.2021
- Increased apprehensions by 100]% and apprehension dollars by 100% by hiring, training and staffing stores with Asset Protection Agents. Continuous development motivating and coaching direct reports for optimum productivity and performance.
- Wrote reports for internal and external crime, burglary or theft.
- Mitigated risk and oversaw internal and external shoplifter apprehension and detention.
Energy Engineer
NORESCO
Denver, CO
04.2007 - 12.2019
- Provided subject matter expertise in lighting as internal and external technical resource lead.
- Performed cost analysis for energy efficiency and renewable energy projects to determine financial benefit for potential client.
- Completed thorough energy assessments to analyze energy consumption and implement cost-saving efficiency measures.
District Loss Prevention Manager
Copeland Sports
Portland, OR
06.2002 - 03.2005
- Upheld strict security and safety procedures to protect business from financial losses due to theft or careless mismanagement.
- Attentively monitored store and surrounding areas for signs of attempted theft by customers or personnel, intervening when necessary.
- Generated comprehensive reports documenting evidence of attempted theft and recovered merchandise.
- Headed safety and loss prevention programs by guiding staff.
Education
Associate of Science - Energy Management
Lane Community College
Eugene, ORAssociate of Applied Science - Criminal Justice
Lane Community College
Eugene, ORSkills
- Safety and Security Enforcement
- Assignment Schedules
- Complex Problem-Solving
- Shoplifter Detention
- Suspicious Activity Surveillance
- Inventory Control Processes
- Conducting Internal Investigations
- EAS auditing proficiency
- Interviews and interrogations
- Asset Protection Software Proficiency
Certification
- Certified - Wicklander & Zulawski
- Licensed - Private Investigator -DPSST 98614
Timeline
Area Asset Protection Manager
Nordstrom Rack
01.2021 - Current
Area Asset Protection Manager
JC Penney
07.2020 - 01.2021
Licensed Private Investigator
Marshall Investigative Group
01.2020 - 08.2021
Energy Engineer
NORESCO
04.2007 - 12.2019
District Loss Prevention Manager
Copeland Sports
06.2002 - 03.2005
Associate of Science - Energy Management
Lane Community College
Associate of Applied Science - Criminal Justice
Lane Community College
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