Shontavious Kemp
Houston,TX
Summary
Committed to providing outstanding customer service and maximizing sales. Focused on team support and customer relationship building. Persuasive and friendly individual poised to consistently exceed performance standards and sales targets.
Overview
2
2
years of professional experience
Work History
Server Assistant
Warwick
Houstonia, TX
12.2021 - 02.2023
- Assisted servers with carrying food from kitchen to tables, refilling drinks, and clearing away dirty dishes.
- Resolved customer complaints swiftly and professionally when needed.
- Responded promptly to requests from servers or other staff members.
- Communicated effectively with other personnel to coordinate tasks efficiently.
Server
McCormick & Schmick's Seafood & Steaks
Houston, TX
03.2023 - 01.2024
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Followed health safety guidelines when preparing and serving food products.
- Operated POS terminals to input orders, split bills and calculate totals.
- Greeted customers, answered questions and recommended specials to increase profits.
Sales Associate
Men's Wearhouse
Sugar Land, TX
10.2023 - Current
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Built relationships with customers to encourage repeat business.
- Maintained up-to-date knowledge of store merchandise and policies.
Education
Associate of Arts -
Houston Community College
Houston, TX05-2019
High School Diploma -
Stafford High School
Stafford, TX05-1995
Skills
- Guest Relations Management
- Service prioritization
- Check payment processing
- Willing to Learn
- Teamwork and Collaboration
- Salesmanship
- Positive and Friendly Attitude
- Responsible and Trustworthy
- Flexible Schedule
- Point of Sale (POS) system operations
References
References available upon request.
Timeline
Sales Associate
Men's Wearhouse
10.2023 - Current
Server
McCormick & Schmick's Seafood & Steaks
03.2023 - 01.2024
Server Assistant
Warwick
12.2021 - 02.2023
Associate of Arts -
Houston Community College
High School Diploma -
Stafford High School
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