Summary
Overview
Work History
Education
Skills
References
Timeline
Generic
Shontavious Kemp

Shontavious Kemp

Houston,TX

Summary

Committed to providing outstanding customer service and maximizing sales. Focused on team support and customer relationship building. Persuasive and friendly individual poised to consistently exceed performance standards and sales targets.

Overview

2
2
years of professional experience

Work History

Server Assistant

Warwick
Houstonia, TX
12.2021 - 02.2023
  • Assisted servers with carrying food from kitchen to tables, refilling drinks, and clearing away dirty dishes.
  • Resolved customer complaints swiftly and professionally when needed.
  • Responded promptly to requests from servers or other staff members.
  • Communicated effectively with other personnel to coordinate tasks efficiently.

Server

McCormick & Schmick's Seafood & Steaks
Houston, TX
03.2023 - 01.2024
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Followed health safety guidelines when preparing and serving food products.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Greeted customers, answered questions and recommended specials to increase profits.

Sales Associate

Men's Wearhouse
Sugar Land, TX
10.2023 - Current
  • Greeted customers and provided exceptional customer service.
  • Assisted customers with product selection, sizing and styling.
  • Built relationships with customers to encourage repeat business.
  • Maintained up-to-date knowledge of store merchandise and policies.

Education

Associate of Arts -

Houston Community College
Houston, TX
05-2019

High School Diploma -

Stafford High School
Stafford, TX
05-1995

Skills

  • Guest Relations Management
  • Service prioritization
  • Check payment processing
  • Willing to Learn
  • Teamwork and Collaboration
  • Salesmanship
  • Positive and Friendly Attitude
  • Responsible and Trustworthy
  • Flexible Schedule
  • Point of Sale (POS) system operations

References

References available upon request.

Timeline

Sales Associate

Men's Wearhouse
10.2023 - Current

Server

McCormick & Schmick's Seafood & Steaks
03.2023 - 01.2024

Server Assistant

Warwick
12.2021 - 02.2023

Associate of Arts -

Houston Community College

High School Diploma -

Stafford High School

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Shontavious Kemp