Asha Robertson
Lynchburg,VA
Summary
Organized professional in administrative support known for high productivity and efficiency in task completion. Skilled in data entry, calendar management, and document preparation, ensuring smooth operational flow. Excel in communication, problem-solving, and time management, contributing to successful team collaboration and project execution.
Overview
8
8
years of professional experience
Work History
Sales Development Associate
Select Quote
Overland, KS
01.2023 - Current
- Engaged with prospects through cold calling, emailing, and social media outreach.
- Documented outreach calls and follow-up contacts in the CRM system to establish a record of interactions.
- Develop and implement sales strategies to increase customer acquisitions, retention, and conversion rates.
- Create presentations, proposals, and contracts for potential clients to demonstrate product value.
Administrative Assistant
Piedmont Eye Center
Lynchburg, VA
05.2020 - 11.2023
- Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
- Developed and maintained filing systems for confidential documents and records.
- Scheduled appointments between clients and customers and internal staff members.
- Handled confidential documents in an organized fashion according to established protocol.
Sales and Service Representative
Higher Source Sites
Forest, VA
10.2016 - 04.2020
- Answered inbound calls, chats and emails to facilitate customer service.
- Strengthened customer retention by offering discount options.
- Resolved customer complaints promptly and efficiently.
- Promoted available products and services to customers during service, account management and order calls.
Education
High School Diploma -
Heritage High School
Lynchburg06-2013
Skills
- CRM proficiency
- Performance tracking
- Cold calling
- Goal-oriented mindset
- Bookkeeping
- Meeting planning
- Filing and data archiving
- Records administration
- Data entry
Timeline
Sales Development Associate
Select Quote
01.2023 - Current
Administrative Assistant
Piedmont Eye Center
05.2020 - 11.2023
Sales and Service Representative
Higher Source Sites
10.2016 - 04.2020
High School Diploma -
Heritage High School