Payton Wilkins
Springfield,IL
Summary
Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.
Overview
3
3
years of professional experience
Work History
Administrative Assistant
Young Law Partners, P.C.
Springfield
08.2023 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Case Evaluator
Illinois Innocence Project
Springfield, IL
08.2022 - 08.2023
- Evaluated claims of innocence from incarcerated people by reviewing documents such as trial transcripts, police reports, and lab reports in order to present them to attorneys to determine whether the case will be taken up.
Server
Taylorville, IL
05.2021 - 08.2021
- Collaborated with host, bus person and cook to serve up food and beverage options
- Prepared salads, appetizers and garnishes to assist kitchen staff
- Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs
- Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection
- Answered guest questions regarding menu, food and beverage preparation, recipe ingredients and allergens.
Produce Clerk
Taylorville, IL
04.2021 - 05.2021
- Rotated stock to maintain freshness
- Assessed floor displays to restock merchandise
- Loaded, unloaded and moved heavy products using material loading equipment
- Transferred produce to sales floor from storage areas, arranging inventory in organized and aesthetically pleasant manner.
Education
Bachelor of Arts - Legal Studies
University of Illinois At Springfield
Springfield, IL05.2023
High School Diploma -
Taylorville High School
Taylorville, IL05.2019
Skills
- Check payment processing
- Customer Support
- Verbal Communication
- Proofreading
- Grammar skills
- Active listening
- Customer Service
- Office Administration
- Administrative Support
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Critical Thinking
Timeline
Administrative Assistant
Young Law Partners, P.C.
08.2023 - Current
Case Evaluator
Illinois Innocence Project
08.2022 - 08.2023
Server
Taylorville, IL
05.2021 - 08.2021
Produce Clerk
Taylorville, IL
04.2021 - 05.2021
Bachelor of Arts - Legal Studies
University of Illinois At Springfield
High School Diploma -
Taylorville High School