JIDE BANKOLE
Summary
Detail-focused Data Analyst with knowledge in aviation maintenance planning, aircraft records(Tech ops ) and business analysis. Diligent worker with strong communication skills, capability to prioritize and organize tasks, and in-depth understanding of industry concepts. Dedicated and hard-working with passion for aviation.
Overview
7
7
years of professional experience
Work History
Customer Service Manager - Airport Operations
American Airlines
08.2022 - Current
- Supervised and trained a team to meet business objectives, ensuring operational efficiency and customer satisfaction.
- Oversaw a team responsible for monthly Jet fuel reconciliation.
- Streamlined the station jet fuel reconciliation process, enhancing accuracy and efficiency.
- Responsible for station-wide glycol orders for all deicing activities
- Process all GSE fuel invoices ensuring timely payments.
- Developed and maintained positive relationships with business partners to build rapport and trust.
- Analyzed monthly service reports from business partners to identify areas of improvement.
- Led a restructure of team member parking at DFW resulting in a yearly saving of over one million dollars.
- Collaborated with DFW Airport to ensure adequate parking for all AA employees.
Data Analyst: Aircraft Records
Southwest Airlines
12.2019 - 07.2022
- Ensured accurate time and cycle updates for aircraft parts across systems.
- Maintained and updated part configurations and requirements in the maintenance system.
- Ensured all scheduled maintenance was updated in the system prior to aircraft release from hangars.
- Monitored correction requests and worked with Planning Supervisors, Supply Chain, and Engineering to define data conversion requirements.
- Worked closely with AMTs for efficient turnaround of maintenance activities.
- Analyzed and identified compliance issues in data conversion processes related to aircraft records.
- Developed team checklists for data migrations between internal maintenance systems.
- Conducted back-to-birth analysis and documentation for leased and retiring aircraft.
- Identified and rectified discrepancies in aircraft records, ensuring accuracy and compliance.
Senior Contract Analyst
Menzies Aviation
06.2018 - 12.2019
- Was responsible for monthly reports on fueling, ground handling, and deicing revenues.
- Forecasting monthly revenue from into-plane fueling and deicing accounts.
- Reduced team monthly billing errors by 40% with the implementation of better processes/checklist.
- Ensured all clients were billed for all services provided to all major airlines across seven airports
- Worked closely with the Accounting Dept. to review/ prepare period financial performance reports.
- Responsible for client accounts that net over three million dollars in monthly revenue.
- Prepared RFPs and coordinated with clients to review contract pricing details and terms of service.
Data Analyst: Risk and Claims
Menzies Aviation
07.2017 - 06.2018
- Interfaced with various operational groups (Ground operations, ITP-Fueling, and Cargo ) to coordinate departures, arrivals, aircraft servicing, and ground handling
- Audited and processed all open aviation, property, and workers compensation claims
- Presented root and cause analysis of all ramp-related injuries to upper management.
- Documented all information gathered in field operations and uploaded data to company database for efficient processing
- Analyze flow in/ flow out for various ramp equipment used by company at different airports.
- Provided actionable insights through comprehensive reports and dashboards, supporting strategic initiatives.
Education
MBA - Business Administration- Aviation Manamement
Embry-Riddle Aeronautical University
Daytona Beach, FL05.2017
Bachelor of Science - Finance
American University of Nigeria
Nigeria2011
Skills
- Lean six sigma : White Belt, Yellow Belt
- Microsoft office Suite : Word, Excel, Power Point, Access
- Agile Scrum Master
- Spreadsheet Development
- Trend Data Analysis
- Data Mining
Timeline
Customer Service Manager - Airport Operations
American Airlines
08.2022 - Current
Data Analyst: Aircraft Records
Southwest Airlines
12.2019 - 07.2022
Senior Contract Analyst
Menzies Aviation
06.2018 - 12.2019
Data Analyst: Risk and Claims
Menzies Aviation
07.2017 - 06.2018
MBA - Business Administration- Aviation Manamement
Embry-Riddle Aeronautical University
Bachelor of Science - Finance
American University of Nigeria