Seeking a Managerial position within UPS (United Parcel Service) that affords me the opportunity to build on my operational and professional and educational work experience.
Overview
22
22
years of professional experience
Work History
Onroad Supervisor
United Parcel Service (UPS)
07.2024 - Current
P.M dispatched work as needed to cover pick ups and deliveries
Worked to resolve customer concerns in SRC in timely manner
Maintained contact with UPS stores to forstall pick up concerns
Reviewed and ensured that timecards were accurate and entered
Generated P.M business report on center activities for the day
Handled operational on road issues such as breakdowns and other emergency conditions
Sent Safety messages though day to remind drivers of safety imperatives
Preload FT Supervisor
United Parcel Service (UPS)
04.2024 - 07.2024
Onroad Supervisor
United Parcel Service (UPS)
11.2021 - 02.2023
Drove center improvement through proper OJS rides
Utlized Technology to enhance training and safety
Maintained compliance and DOT elements for drivers
FT Preload Supervisor
United Parcel Service (UPS)
03.2018 - 10.2021
Accounted for and processed all inbound ground and air loads
Load Quality audits on inbound loads
Conducted Quality Validation Assessments on PT management team
Drove safety by leading team through guard gate activities
Executed daily operating plan
Maintained status of compliance items for team and self
Managed disciplinary process for all Hub employees
Driver
United Parcel Service (UPS)
11.2017 - 03.2018
Safely Serviced customers in the Downtown Dallas area
Applied 5 seeing Habits and 10 point Commentary
Attended Pre-Communication work meetings
Performed Pre-trips on Package Car daily
Communicated with Dispatch and Center as need arose
Teamed up with other drivers to make service to customers outside primary assignment as needed
Marketed UPS as choice shipper when opportunity arose
Community Support Services
Denton County MHMR
10.2012 - 10.2014
Provided community services to families and individual receiving mental health/ Intellectual disability services
In-home training- and instruction that enable persons with intellectual disabilities to have a more independent life through skill acquisition and fruitful employment in the community
Wrote reports on interactions with service recipients for onward review
Mental Health & Mental Retardation Assistant
Denton State Supported Living Center
01.2009 - 03.2012
Monitored residents on the overnight shift
Documented behaviors and anomalies for review by Personal Support Team, medical and nursing staff
Executed tasks as assigned by supervisors
Mental Health & Mental Retardation Service Aide
Lubbock State School
10.2005 - 05.2008
Assisted residents with daily living needs
Accepted and executed projects and assignments related to the direct and indirect living conditions of residents
Continually executed active treatment programs with residents
Perishable representative
H.E.B stores
06.2003 - 07.2004
Stocked and maintained produce section
Aided in checking and cashiering duties
Assisted other departments within store with inventory
Availed self to duties assigned by store and section managers
Achieved position as a result of excellent customer service
Overnight Stocker
Wal-Mart stores
09.2003 - 12.2003
Stocked grocery shelves
Assisted customers with in store customer service
Helped in rounding up shopping carts
Cleaned and maintained assigned aisle
Assisted in Grocery receiving as needed
Admissions office Clerk
Jarvis Christian College
01.2003 - 05.2003
Delivered inter- office mail
Filed and arranged data on perspective students
Was a tour guide to perspective students
Answered and redirected phone calls
Education
Bachelor of Science - Biology, Chemistry
Texas Tech University
Lubbock, TX
05.2008
Laredo Community College
Laredo, TX
08.2004
Biology
Jarvis Christian College
Hawkins, TX
05.2003
Skills
Training and mentoring
Goal oriented
Staff management
Customer service
Organizations
African Students Organization - Texas Tech University Chapter
Dr. Bernard Harris Premedical Society
Volunteered for MEALS ON WHEELS, Denton
Volunteered with CASA of Denton
Relevantclasses
Genetics
Cell biology
Microbiology
Organic Chemistry
Biochemistry
Critical thinking and writing
Introductory technical writing
Statistical methods
Business and professional communication
Introduction to computing
General college Mathematics, College algebra and Trigonometry
Understanding Multicultural America
Beginning Spanish
Awards
Supervisor of the Month (production), 04/01/17
Texas Tech Presidential Transfer Scholarship
Hobbies and Interests
Science and technology
Independent learning
Reading
Chess
Computers
People
Cars
Travelling
Professionalinterests
Workgroup motivation
Process Improvement
Data Analytics
Learning
Teaching
Labor relations
Timeline
Onroad Supervisor
United Parcel Service (UPS)
07.2024 - Current
Preload FT Supervisor
United Parcel Service (UPS)
04.2024 - 07.2024
Onroad Supervisor
United Parcel Service (UPS)
11.2021 - 02.2023
FT Preload Supervisor
United Parcel Service (UPS)
03.2018 - 10.2021
Driver
United Parcel Service (UPS)
11.2017 - 03.2018
Community Support Services
Denton County MHMR
10.2012 - 10.2014
Mental Health & Mental Retardation Assistant
Denton State Supported Living Center
01.2009 - 03.2012
Mental Health & Mental Retardation Service Aide
Lubbock State School
10.2005 - 05.2008
Overnight Stocker
Wal-Mart stores
09.2003 - 12.2003
Perishable representative
H.E.B stores
06.2003 - 07.2004
Admissions office Clerk
Jarvis Christian College
01.2003 - 05.2003
Laredo Community College
Biology
Jarvis Christian College
Bachelor of Science - Biology, Chemistry
Texas Tech University
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Mark O'DonnellMark O'Donnell
Hub Supervisor at United Parcel Service, UPSHub Supervisor at United Parcel Service, UPS