Dedicated professional with strong customer service skills and proven problem-solving abilities. Committed to enhancing customer experiences and driving operational efficiency.
Overview
2027
2027
years of professional experience
Work History
Support Operations Associate
Saks Fifth Avenue
Huntington Station
07.2021 - Current
Coordinated communication between departments to streamline operations and enhance customer service.
Resolved customer inquiries quickly and effectively while maintaining a professional demeanor.
Handle merchandise returns and transfers to vendors, adhering to company guidelines and maintaining accurate records.
Efficiently process customer returns.
Apply store policies and procedures to assist in decision making, ensuring alignment with corporate standards an enhancing customer service.
Sales Associate
Saks Fifth Avenue
Huntington Station
10.2011 - 07.2021
Delivered exceptional customer service to enhance shopping experiences.
Managed and sold various cosmetic brands, including La Prairie, Clinique, Kiehls and Trish McEvoy.
Collaborated with department managers and account executives to plan and execute promotions,
Retail Operations Manager/Support Manager/Unit Controller at Northridge Hospital Medical CenterRetail Operations Manager/Support Manager/Unit Controller at Northridge Hospital Medical Center