Summary
Overview
Work History
Skills
Timeline
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Babita Garcia

Babita Garcia

Ny,New York

Summary

Proven expertise in healthcare coding and compassionate patient care, demonstrated across roles including Certified Medical Administrative Assistant at Manhattan Educational Opportunity Center. Skilled in insurance billing and maintaining patient records, I excel in streamlining operations and enhancing patient satisfaction. Achieved significant improvements in patient registration efficiency and record accuracy, showcasing a blend of technical proficiency and empathetic service.

Overview

7
7
years of professional experience

Work History

Certified Medical Administrative Assistanti

Manhattan Educational Opportunity Center
Ny, NY
09.2024 - 11.2024
  • Greeted patients and collected necessary information for registration process.
  • Answered incoming calls, responded to inquiries and routed calls to appropriate personnel.
  • Prepared patient charts and assembled medical records prior to patient visits.
  • Processed insurance forms and maintained accurate electronic medical records.
  • Managed front desk operations including checking patients in and out, collecting co-pays, filing paperwork and managing the waiting room area.
  • Updated patient demographic information in the EMR system on a regular basis.
  • Received and screened telephone calls and visitors by determining or addressing needs.
  • Communicated with patients with compassion while keeping medical information private.
  • Answered telephones and directed calls to appropriate medical or adminstrative staff.

PCA

Adust Home care
NY, New York
02.2024 - 10.2024
  • Assisted clients with medication management by reminding them to take medications on time as prescribed by the doctor.
  • Maintained accurate records of client care services provided on a daily basis.
  • Monitored vital signs such as blood pressure and pulse rate for clients under medical care.
  • Helped patients to perform range-of-motion exercises as instructed by physical therapists or other healthcare professionals.
  • Educated families about proper nutrition for their loved ones in order to maintain good health.
  • Responded promptly to emergency situations according to established protocols.
  • Communicated regularly with supervisors regarding any changes in client status or behavior that require attention.
  • Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements.

Sales Supervisor and Casher

B B King
Ny, NY
07.2017 - 11.2023
  • Developed and implemented sales strategies to increase customer base.
  • Monitored daily operations of sales team, including customer service, product knowledge, marketing initiatives.
  • Provided guidance and support to all members of the sales team to ensure successful completion of tasks.
  • Analyzed customer feedback to identify areas where improvements could be made in products or services offered by the company.
  • Intervened in difficult customer situations to resolve issues quickly and efficiently.
  • Maintained relationships with customers through regular follow-up calls and emails.
  • Identified potential opportunities for new business development activities.
  • Established clear expectations for quality control processes among staff members.
  • Supported sales team by monitoring daily operations and providing information and procedural guidance to staff.

Skills

  • Insurance billing procedures
  • Medical software applications
  • Payment collection
  • Physician assistance
  • Managing patient records
  • Payment collection and processing
  • Patient flow
  • Emergency procedures
  • HIPAA compliance
  • HIPAA regulations
  • Patient relations
  • Patient registration
  • Medical procedures
  • Front desk management
  • Follow-up skills
  • Patient scheduling
  • Cleaning and sanitizing
  • Phone and email etiquette
  • Clinical medical assistance
  • Patient care
  • Document management
  • Positive attitude
  • Appointment scheduling

Timeline

Certified Medical Administrative Assistanti

Manhattan Educational Opportunity Center
09.2024 - 11.2024

PCA

Adust Home care
02.2024 - 10.2024

Sales Supervisor and Casher

B B King
07.2017 - 11.2023

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Babita Garcia