Summary
Overview
Work History
Education
Skills
Timeline
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Babs Costanzo

Babs Costanzo

Richfield,OH

Summary

A driven and very likeable sales professional excelling in customer relations. . Especially skilled at building rapport and long-term connections with customers. Enthusiastic about presenting and promoting a wide range of products. Possesses excellent working relationships, strong organizing skills, and an easy personality.

Overview

30
30
years of professional experience

Work History

Corporate Account Representative

J. J. Keller & Associates
01.2022 - Current
  • Inside Sales Rep for 1,600 assigned accounts comprised of corporations ranging from a few hundred to a few thousand employees each
  • Primarily outbound calling to new and existing customers utilizing proactive prospecting and discovery conversations
  • Identify problems, create solutions, and close deals while being motivated and curious
  • Provide virtual presentations of various products
  • Keep detailed records of customer interactions for optimal traceability.

TV Host

WOIO-TV 19
08.2014 - 04.2024
  • Freelance host of "Cleveland Now," interviewing guests on-air to promote businesses and community events

Small Business Owner

Bio-One Akron
07.2020 - 01.2022
  • Planned marketing initiatives and leveraged referral networks to promote business development.
  • Developed original content for blog posts and website articles.
  • Increased revenues and supported business goals by developing public relations strategies and campaigns

Account Executive

Cengage Learning Inc.
11.2018 - 07.2020

Member of the Higher Education sales team: plan, organize, and implement selling strategies for a portfolio of more than 20,000 print and digital products. Territory included 10 universities and colleges throughout Northeast Ohio.

  • Number one in district for implementing "inclusive access" courses (courseware included in tuition, guaranteeing a purchase from each student)
  • Recognized company-wide for uncovering opportunity abroad
  • Strong demonstrator of product offerings
  • Build relationships with decision makers and provide post-sales support as needed to drive sell-through, digital activations, and usage
  • Advise product teams of marketing trends, competitive developments, and editorial or product improvement opportunities in the field
  • Update and maintain customer database

Territory Manager

Arbor Pharmaceuticals
07.2016 - 11.2018

Cardiovascular Specialty Pharmaceutical Sales Representative responsible for clinically selling a portfolio of 4 products centered on 3 disease states. Called on primary care physicians, cardiologists, nephrologists and endocrinologists. Excelled at "total office call," engaging and educating all pertinent personnel. Strategic focus- developing strong relationships with pharmacies to ensure scripts were properly adjudicated through insurance.

  • Highest goal attainment in district 4 out of last 5 months- all products over 100%. PC goal attainment for quarter, 107%
  • Repeated recognition for leading prescription growth
  • Efficiently manage large territory
  • Experience in launch strategy

Sales Associate

Ashley HomeStore
08.2014 - 07.2016
  • Highly ranked in multiple sales metrics. #1 among sales associates in Google reviews, catapulting store to #3 worldwide

Noon Anchor/Weekend Anchor/Akron Bureau Chief

WEWS-TV 5
01.1995 - 08.2001
  • Anchor live broadcasts, write stories and newsbreaks. As noon anchor, helped raise newscast to number one in ratings
  • Named "Best Local TV News Anchor (Female)"- Cleveland Magazine, 2000

Education

Bachelor of Arts - Telecommunications

Kent State University
Kent, OH

Skills

  • Quickly Builds Rapport
  • Strong Communicator
  • Provides Outstanding Customer Service
  • Organized, Thorough, Detailed, Responsible
  • Professional, Positive Attitude
  • Emotional Intelligence: Can relate to anybody
  • Grasps Concepts and Product Information Quickly
  • Responsive and Adaptable

Timeline

Corporate Account Representative

J. J. Keller & Associates
01.2022 - Current

Small Business Owner

Bio-One Akron
07.2020 - 01.2022

Account Executive

Cengage Learning Inc.
11.2018 - 07.2020

Territory Manager

Arbor Pharmaceuticals
07.2016 - 11.2018

TV Host

WOIO-TV 19
08.2014 - 04.2024

Sales Associate

Ashley HomeStore
08.2014 - 07.2016

Noon Anchor/Weekend Anchor/Akron Bureau Chief

WEWS-TV 5
01.1995 - 08.2001

Bachelor of Arts - Telecommunications

Kent State University
Babs Costanzo