Summary
Overview
Work History
Education
Skills
Timeline
Generic

Celeste McDermott

Kasson,MN

Summary

Dynamic entrepreneur and with a proven track record in customer relations and process improvement. At Baby Bear Clean-Up, I enhanced revenue by diversifying product offerings and upheld quality assurance, showcasing my attention to detail and entrepreneurial spirit. Being driven by results, I excel in fast-paced environments, consistently exceeding expectations.

Experienced with small business management, focusing on operational efficiency, customer satisfaction, and team leadership. Utilizes strategic planning and resource management to ensure business growth and sustainability. Track record of fostering collaborative environments and delivering consistent results.

Overview

10
10
years of professional experience

Work History

Business Owner

Baby Bear Cleanup
11.2022 - Current
  • Established strong customer relationships through excellent communication and attentive service.
  • Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
  • Delivered exceptional results under tight deadlines by prioritizing tasks effectively and delegating responsibilities appropriately throughout the team.
  • Boosted revenue by identifying new business opportunities and diversifying product offerings.

In-Home Caregiver

ComForcare Home Care
02.2017 - 02.2018
  • Ensured a safe and clean home environment by performing light housekeeping tasks such as laundry, vacuuming, and dusting.
  • Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
  • Traveled to clients' homes to complete healthcare services and promote continuity of care.
  • Contributed to an overall positive caregiving experience by offering emotional support during challenging or difficult times.
  • Enhanced quality of life for clients through attentive assistance with daily activities, including bathing, dressing, and grooming.

Home Manager

Marlin Estrom
05.2015 - 12.2016
  • Oversaw home inventory of supplies and groceries by tracking use and placing new orders.
  • Monitored direct care activities for optimal patient protections and infection control standards.
  • Arranged for ongoing housekeeping to keep home areas clean, neat and properly sanitized.
  • Handled difficult situations calmly, addressing conflicts between residents or staff with diplomacy and fairness.
  • Assisted staff with maintaining residents' health by scheduling medical appointments and arranging transportation.

Education

No Degree - General Studies

Utah State University
Logan, UT

Skills

  • Customer service
  • Customer relations
  • Attention to detail
  • Driven and determined
  • Entrepreneurial personality
  • Team collaboration and leadership
  • Quality assurance
  • Staff hiring
  • Staff management
  • Process improvement

Timeline

Business Owner

Baby Bear Cleanup
11.2022 - Current

In-Home Caregiver

ComForcare Home Care
02.2017 - 02.2018

Home Manager

Marlin Estrom
05.2015 - 12.2016

No Degree - General Studies

Utah State University

Similar Profiles

CREATE PROFILE
Celeste McDermott