Summary
Overview
Work History
Education
Skills
Timeline
Generic

BabyGirl Hunter

Houston,TX

Summary

Dynamic customer service professional with a friendly demeanor and a strong commitment to teamwork, honed at Advanced Call Center. Proven problem-solver skilled in managing multiple tasks in fast-paced environments while ensuring compliance with HIPAA regulations. Passionate about delivering exceptional service and continuously improving processes.

Overview

2026
2026
years of professional experience

Work History

Continuum Global Solutions

Customer Service Rep
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.

Advanced Call Center

Healthcare Customer Service
05.2025 - Current

Maintained client confidentiality according to HIPAA regulations at all times.

Managed incoming calls from patients and other healthcare facilities to provide information or

schedule services.

Scheduled appointments for patients using the electronic health records system.

Customer Care Coordinator

Developed customer service policies and procedures.

Assisted customers with product selection and ordering processes.

Managed multiple tasks simultaneously in a fast-paced environment.

Ensured compliance with all applicable regulations concerning the handling of personal data

provided by customers.

Customer Service Representative

Answered inbound calls, chats and emails to facilitate customer service.

Performed administrative tasks such as filing paperwork, updating databases and generating

reports.

Answered incoming calls from customers and provided assistance with product inquiries, billing

questions, and other customer service related issues.

Delivered fast, friendly, and knowledgeable service for routine questions and service complaints.

Lacuna Health

Technical Support Service
02.2024 - 04.2025
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.

Education

High School Diploma -

Worthing High School
Houston Tx
06.2023

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving

Timeline

Advanced Call Center

Healthcare Customer Service
05.2025 - Current

Lacuna Health

Technical Support Service
02.2024 - 04.2025

Continuum Global Solutions

Customer Service Rep

High School Diploma -

Worthing High School