Implementation of Modern management technologies such as Windows Autopilot, with Azure AD Join
Configuration of Intune Compliance, Security and Configuration Profiles
Intune Win32 and LineOfBusiness Application packaging and PowerShell script deployment
Standardized application packaging using PowerShell application deployment toolkit (PSADT)
Development of the installation package, unit testing, installation failure, troubleshooting, fault isolation, and implementation of root cause corrective action for package failures
Implementation of Amazon Workspaces Corporate Image. Importing of Windows 10 VDI into our S3 Bucket, Convert it into an Amazon Machine Image (AMI)
Create Amazon Workspace Bundles
Leverage third party integrations to provision the Workspace, and on occasion use the Amazon CLI, AWS PowerShell Modules and the Amazon Web Console to support our AWS Workspaces
Create, test, and maintain a stable and patched, Windows 10 image deployed via Microsoft Endpoint Configuration Manager (MECM) imaging Task Sequence and Windows Autopilot
Create an In-Place Upgrade task sequence, along with an Application package of the Windows 10 Upgrade
Each solution had a tailored experience that pushed 99% of the environment to the latest Windows build
Manage Driver repositories for all hardware deployed with Windows OS, such as Lenovo, Microsoft, and Dell
Patch Management for all Windows Endpoints, including third-party patches (PatchMyPC)
Utilizing SCCM/WSUS and Automatic Deployment Rules (ADR) to ensure the latest security patches and hot-fixes are tested and deployed. Enterprise.
Sr Systems Integration Analyst
Lockheed Martin Corporation
Fort Worth, TX
2014 - 2018
Serve as a technical expert for package and application deployments, and provide technical support to other SCCM Admins, local Help Desk groups, and other IT support groups within the Flight Test network
Application packaging, testing, application deployment, and vulnerability remediation
Understand the network infrastructure and utilize PowerShell and Autoit script to automate tasks
Create, test, and maintain stable, patched, and STIG compliant Windows 10 images deployed via MDT 2013 and Configuration Manager Current Branch (CB)
Create task sequences for OS deployment and OS Upgrades in CM12 and suggest system improvements and infrastructure optimizations
Manage Driver repositories for all hardware deployed with Windows OS
Engineer and maintain a comprehensive graphical user interface for Microsoft's User State Migration Tools (USMT)
Provide operational responsibility for Microsoft User State Migration Tools, Microsoft Deployment Toolkit, and Configuration Manager
Develop, implement and promote standard operating procedures and schedules for packaging and operating system deployment (OSD) duties.
Windows Administrator
Cash America International, Inc
Fort Worth, TX
2011 - 2014
Build and maintain the Windows 7 image and the deployment of said image using SCCM 2012
Key participant in the international deployment of Windows 7, hardware and software to our Mexico office
Standardize and package applications using Install Shield, and AutoIt Script
Leverage SCCM to create and deploy application model packages for the corporate app store
Apply critical and security patching to client systems via WSUS during standard maintenance windows
Lock down the desktop environment by removing administrative rights, applying Applocker rules and Group Policy (GPO) best practices
Support the Windows server environment, including file shares, active directory distribution lists, security groups, and print servers
Participate in change management meetings as a representative of the Windows Services team.
Education
Bachelor of Science - Communication Studies
Texas Christian University
2005 - 2009
Skills
Microsoft Endpoint Configuration Manager (formerly SCCM)
Microsoft Cloud Management Gateway (CMG)
Microsoft Intune
Application Packaging (InstallShield, MSI, EXE)
Active Directory (AD), Entra ID (formerly Azure Active Directory)
Windows Operating System Deployment (XP, 7, 81, 10, 11)
Microsoft Deployment Toolkit (MDT)
User State Migration Tools (USMT)
Windows Server Update Services (WSUS)
Windows Update for Business (WUfB)
Microsoft Office (2013, 2016, Office 365)
Process Improvement and Optimizations
Change Management
JIRA/Sprints, Agile Methodologies
ServiceNow Ticketing System
Documentation of Standard Operating Procedures
Summary
Systems engineer with over a decade in of experience in Endpoint Management. I am a goal-driven, high integrity team member with technical skills to ensure the continued success of the business. I am enthusiastic, dedicated, and work well in dynamic and professional environments. My strengths include excellent communication skills, a strong attention to detail, outstanding customer service and effective process improvements.