Summary
Overview
Work History
Education
Skills
Licenses
Certification
Timeline
Generic

Baggio Sunsin

Davenport,FL

Summary

Ethical Claims Adjuster with excellent customer service skills to take on multiple cases while meeting strict deadlines. The outstanding organizational, communication, interpersonal and time management traits that I have will insure that every claim that I am assigned will be handled in a timely manner and with the upmost care.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Weather Catastrophe Claim Specialist

State Farm
01.2024 - Current
  • Evaluated and settled complex insurance claims in strict timeframes.
  • Generated, posted and attached information to claim files.
  • Assisted insureds that have suffered a catastrophic loss to their homes
  • Multiple inspections for wind, hail, fire claims
  • Completed estimates with Xactimate of $500,000+

ECTA Express

State Farm
10.2022 - 05.2023
  • Maximized efficiency by coordinating vehicle repairs
  • Answered any questions or concerns whenever an insured
    called in
  • Handled complex claims with multiple vehicles and made
    liability decisions to determine who was at fault

ECTA Total Loss

State Farm (VAC5HW)
01.2022 - 05.2022
  • Coordinated with local body shops to assign repair jobs and obtained rental vehicles for customers for duration of restoration process.
  • Determined salvage value on total-loss vehicle.
  • Enhanced customer satisfaction by delivering honest advice to policyholders in regards to repair work and body shop processes.
  • Examined photographs and surveillance and any other documents relating to claims.
  • Issued payouts to claimants.

Rideshare Driver

Uber And Lyft
06.2022 - 01.2023

Ride share driver

Tech Coach

Asurion
09.2020 - 01.2021
  • Technical specialist
  • Assist customers in multiple troubleshooting scenarios to find a solution to their problems
  • Ask open ended questions to better understand customers needs and their problems

Sales Specialist Consultant

Best Buy
10.2013 - 09.2020
  • Mobile Help customers set up new accounts or upgrade their lines, with Sprint, AT&T and Verizon
  • Help customers better understand their plans, how much the cost will be for each line and phone
  • Apple Master - Specialists in Apple products, help set up Apple Id and ICloud accounts and backups for customer
  • Assist Customers in better understanding their IPhone and answer general questions customers have

Foremen

Stuart Dean Company
01.2013 - 10.2013
  • Checked equipment to determine if maintenance was required.
  • Supported construction and extraction workers to facilitate timely completion of projects.
  • Evaluated and updated safety protocols to reduce risks on construction and extraction sites.
  • Prepared and submitted reports on job progress and safety conditions to upper management.
  • Restored Metal and wood back to its original state
  • Climbed ladders and scaffolding to to get to project destination
  • Spray Painting
  • Using machines to get projects finished

Education

Associate of Arts -

Valencia Community College
Kissimmee, FL
05.2018

Skills

  • Very patient
  • Determined
  • Able to handle complex situations
  • Decision Making
  • Customer Satisfaction
  • Strong Communication Skills
  • Interpreting Policies
  • Passionate
  • Detail oriented
  • Investigation
  • Problem Solving

Licenses

  • Florida
  • Texas
  • Connecticut
  • North Carolina
  • South Carolina
  • Delaware
  • Louisiana

Certification

State Farm Auto

State Farm Property

State Farm Estimatics

Timeline

Weather Catastrophe Claim Specialist

State Farm
01.2024 - Current

ECTA Express

State Farm
10.2022 - 05.2023

Rideshare Driver

Uber And Lyft
06.2022 - 01.2023

ECTA Total Loss

State Farm (VAC5HW)
01.2022 - 05.2022

Tech Coach

Asurion
09.2020 - 01.2021

Sales Specialist Consultant

Best Buy
10.2013 - 09.2020

Foremen

Stuart Dean Company
01.2013 - 10.2013

Associate of Arts -

Valencia Community College
Baggio Sunsin