Baihan Shang
Port Wentworth,GA
Summary
Results-driven Linehaul Manager with a focus on optimizing workflows and enhancing team performance. Proven ability to implement quality control measures and develop training programs that drive operational efficiency and reduce errors.
Overview
5
5
years of professional experience
Work History
Linehaul Manager
WP GROUND
Savannah, GA
08.2024 - Current
- Coordinated daily operations, ensuring efficient workflow and adherence to safety protocols.
- Managed inventory levels and optimized stock management processes for timely deliveries.
- Developed training materials to enhance staff performance and improve operational efficiency.
- Implemented quality control measures, reducing errors in production processes significantly.
- Maximized performance by monitoring daily activities and mentoring team members.
- Coordinated daily dispatch operations to ensure timely delivery of goods.
- Managed driver schedules and route planning for optimal efficiency.
Truck Dispatcher
EASY WAY
Ontario, CA
06.2021 - 07.2024
- Coordinated daily dispatch operations to optimize route efficiency and delivery timelines.
- Managed communication between drivers and clients to ensure timely updates and issue resolution.
- Utilized transportation management software to track shipments and monitor vehicle locations.
- Developed and implemented scheduling processes that improved overall operational workflows.
- Oversaw fleet management activities, ensuring compliance with regulations and maintenance schedules.
- Reduced fuel costs for company fleet by optimizing routes and monitoring driver performance.
- Managed communications between drivers and customers to ensure timely deliveries and high customer satisfaction.
Education
High School Diploma -
ALHAMBRA HIGH SCHOOL
Alhambra, CA06-2014
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Complex Problem-solving
- Staff training and development
Timeline
Linehaul Manager
WP GROUND
08.2024 - Current
Truck Dispatcher
EASY WAY
06.2021 - 07.2024
High School Diploma -
ALHAMBRA HIGH SCHOOL