Ondrea Zalinski

• Conducted performance evaluations to identify areas for employee growth.
• Implemented training programs for enhanced employee skills.
• Streamlined communication processes to foster transparency among departments.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
• Maximized performance by monitoring daily activities and mentoring team members.
• Cross-trained existing employees to maximize team agility and performance.
• Controlled costs to keep business operating within budget and increase profits.
• Achieved departmental goals by developing and executing strategic plans and performance metrics.
• Reduced operational costs by maximizing run structure within our local and national service area.
• Boosted employee morale and reduced turnover through development and implementation of comprehensive rewards and recognition program.

setup and consistently maintain the website for this non-profit-Maintain and update the Facebook page with regular updates-Take pictures to update website and Facebook-Help plan and coordinate our annual Wine Tasting and Silent Auction for 500 people-Help plan and coordinate our annual golf event for approximately 100 participants- Assist in balancing the charity's annual $60,000 budget-Volunteer at several of the events throughout the year to help market our cause and advertise for our events

• Evaluated financial reports for informed decision-making and risk management.
• Analyzed market trends to inform strategic direction and resource allocation.

Oversee IB and OB sort with 8 ops manager, 6 ops admin, and 90 ph's-Monthly BCSA completion-All operational system and facility maintenance of the 481 station(coordinate with maintenance vendor)-Facility upkeep-Sourcing and selection of ph's, admin, and ops managers-Oversee QA department-Ops manager training and development-Operational safety and OSHA compliance-Work with local P&D & LH contractors on both the IB and OB shift to ensure timely pickups, deliveries, dispatches, and arrivals.

• Promoted environmental sustainability by implementing waste reduction initiatives and recycling programs within the sorting facility.
• Enhanced employee morale through recognition programs and incentive structures that rewarded top performers.
• Coordinated with transportation partners to improve shipment schedules, minimizing delays in product delivery.

• Trained as a military police officer and performed many duties similar to civilian police officers
• Set up POW camps
• Taught map reading
• Help set up and coordinate many field training