Summary
Overview
Work History
Education
Skills
Timeline
Generic

Baija Hillsukie

Rossville,GA

Summary

Proactive and results driven professional Professional server 3+ years of experience

Loving childcare provider, 5+ years of experience

Attentive customer service professional 2+ years of experience

Talented fine dining server with a resourceful and flexible nature in the face of diverse guest needs and changing policies and menu items. Adept at taking on any dining room role without skipping a beat. Looking to offer several years' experience and pursue a challenging new role.

Overview

6
6
years of professional experience

Work History

Fine Dining Server

Elsie’s Daughter
Chattanooga , Tennessee
06.2024 - Current
  • Provided attentive service to guests in upscale dining environment.
  • Assisted with menu selections and wine pairings for customers.
  • Collaborated with kitchen staff to ensure timely meal delivery.
  • Delivered exceptional dining experiences by providing attentive and personalized service in a fine dining setting.
  • Maintained cleanliness and organization of dining area throughout service.
  • Upsold daily specials and promoted seasonal menu items effectively.
  • Handled customer inquiries and resolved concerns with professionalism.
  • Set up tables and arranged dining settings for optimal guest experience.
  • Supported training of new servers on service standards and procedures.
  • Trained in wine and liquor service in order to provide full and positive experiences to guests.
  • Followed up with guests after meals to ensure satisfaction with overall experience.
  • Provided guests with information about menu items, made suggestions and took orders.
  • Accurately recorded orders in POS system while providing excellent customer service.
  • Responded quickly to guest inquiries or complaints in a professional manner.
  • Greeted guests upon arrival and escorted them to their assigned tables.
  • Assisted guests with special requests and dietary restrictions to ensure a personalized dining experience.

Production Worker

Total manufacturing work
Chattanooga, TN
12.2023 - 07.2024
  • Assisted in setting up production lines for manufacturing processes.
  • Maintained inventory of raw materials, tools, parts, supplies, and finished goods.
  • Followed safety protocols while operating machines and equipment.
  • Identified defective parts or components and removed them from production line.
  • Cleaned up work area at end of shift to maintain safe working environment.
  • Produced quality products by palletizing, packaging and assembling finished items.
  • Reduced health and safety risks with strict adherence to safety protocols and PPE requirements.

Assistant Restaurant Manager

Boil Shack seafood
Chattanooga
03.2021 - 07.2023
  • Assisted in recruiting, training, and scheduling staff members.
  • Provided leadership and direction to restaurant employees.
  • Ensured compliance with health and safety regulations.
  • Answering calls
  • Problem-solving
  • Inventory
  • Cleaning
  • Money handling

Banquet Server

Renaissance Center
Rossville, Georgia
05.2019 - 11.2022
  • Assisted in the setup and breakdown of banquet tables, chairs, linens, and other equipment.
  • Greeted guests upon arrival and provided assistance throughout the event.
  • Provided prompt, friendly service to all guests during banquets or catered events.
  • Carried trays of food items from kitchen to dining areas.
  • Served beverages and appetizers to guests in an efficient manner.
  • Replenished buffet lines with fresh foods as needed.
  • Maintained cleanliness of work area throughout shift including tables, chairs and floors.
  • Followed proper sanitation guidelines when handling food items.

Seasonal Picker

Amazon fulfillment center
Chattanooga, Tennessee
10.2020 - 02.2021
  • Received and processed customer orders for merchandise in a timely manner.
  • Verified accuracy of items picked, packed and shipped to customers.
  • Utilized RF scanners to scan products accurately and efficiently.

COVID-19 Screener

North Georgia healthcare
Rossville, GA
09.2020 - 01.2021
  • Assisted patients with completing COVID-19 screening forms and questionnaires.
  • Provided guidance to patients on the importance of following CDC guidelines for preventing the spread of COVID-19.
  • Educated patients about symptoms associated with COVID-19 and when to seek medical attention.

Front Desk Receptionist

N. Georgia Healthcare Center
Rossville
09.2019 - 10.2020
  • Greeted customers warmly and made them feel welcome.
  • Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
  • Assisted with scheduling appointments for clients and visitors.

Childcare Provider

Self Employee
  • Assisted in developing and implementing lesson plans to meet the individual needs of each child.
  • Provided a safe, nurturing and stimulating environment for children to learn and grow.
  • Maintained daily records of activities, behaviors, meals and naps.
  • Organized age-appropriate activities such as games, arts and crafts and outdoor play.
  • Observed children's behavior and development, communicate information with parents.
  • Assisted with feeding infants and toddlers during meal times.
  • Encouraged positive interactions between children by providing supervision at all times.
  • Ensured cleanliness of classroom areas including toys, furniture, materials.

Education

High School Diploma -

Fort Pierce Central High School
Fort Pierce, FL
05-2019

Skills

  • Quality Inspection
  • Equipment Troubleshooting
  • Quality Assurance
  • Safety management
  • Experience using salesforce
  • Scheduling appointments
  • Customer service
  • Proficient in Microsoft office suite
  • Familiarity with virtual collaboration tools
  • Canva
  • Serving
  • Problem solving
  • De-escalating
  • Attentiveness
  • Childcare
  • Development
  • Menu knowledge
  • Wine service
  • Food safety
  • Effective communication
  • Problem resolution
  • Table setting
  • Personal grooming standards
  • Patience and empathy
  • Fine dining experience
  • Proper table setup
  • Event service
  • Event support
  • Upselling skills
  • Cash handling proficiency
  • Menu memorization
  • Bottle service
  • Glassware polishing
  • Exceptional customer service
  • Flexible schedule
  • Strong communication skills
  • Table monitoring and turnover

Timeline

Fine Dining Server

Elsie’s Daughter
06.2024 - Current

Production Worker

Total manufacturing work
12.2023 - 07.2024

Assistant Restaurant Manager

Boil Shack seafood
03.2021 - 07.2023

Seasonal Picker

Amazon fulfillment center
10.2020 - 02.2021

COVID-19 Screener

North Georgia healthcare
09.2020 - 01.2021

Front Desk Receptionist

N. Georgia Healthcare Center
09.2019 - 10.2020

Banquet Server

Renaissance Center
05.2019 - 11.2022

Childcare Provider

Self Employee

High School Diploma -

Fort Pierce Central High School
Baija Hillsukie