Sabryna Berard
Miami
Summary
Experienced professional with solid background in foodservice. Offers excellent track record of tackling various tasks to support kitchen and wait staff. Demonstrates genuine hospitality to establish rapport with patrons and deliver memorable experiences. I would like to obtain a position that will lead to a long-term career, where I can apply my organizational skills, sales and customer retention skills.
Overview
1
1
year of professional experience
Work History
Fine Dining Server
The Biltmore Hotel
Coral Gables
08.2024 - Current
- Deliver fine dining service to an average of 80–100 guests per AM shift, ensuring luxury standards in a historic landmark hotel.
- Deliver professional fine dining service with extensive knowledge of traditional and contemporary Italian cuisine and wine pairings.
- Provide exceptional guest experiences in a luxury, historic landmark hotel setting, maintaining the highest service standards
- Morning service operations, including breakfast and brunch, with attention to timing, presentation, and guest preference
- Coordinate seamlessly with kitchen, bartenders, and support staff to ensure accurate and timely food and beverage delivery.
- Maintain detailed knowledge of rotating seasonal menus, daily specials, and wine list selections.
- Set and prepare fine dining tables with precision, following strict service etiquette and hotel presentation standards.
- Handle guest concerns with professionalism, ensuring quick resolution and maintaining guest satisfaction.
- Train and mentor new servers and bussers in fine dining service techniques and hotel protocols.
- Consistently recognized by management and guests for attentiveness, hospitality, and ability to personalize service in a high-profile environment.
Server / Catering / Training
Blooming Brands- Carrabba's Italian Grill
Miami
01.2021
- Greeting tables within the required time
- Fluently handle POS system, as well as cash
- End of day reports for individual and teams
- Serve safe certified
- Focus on Per person sales
- Achieving top sales each week/ quarter
- Special events, on and off premise catering
- Training and development of new hires
- Awarded Employee of the month.
Intern
CHIBUR- Communication company
Miami
01.2020
- Marketing and administrative duties
- Directly responsible for all media platforms: Instagram, Twitter, Facebook, Linkedin, Asana
- Zoom meetings with entrepreneurs and businesses
- Designed and launched blogs.
Intern
Summer Camp
Miami
01.2019
- Assisted with teaching social and daily life skills of special need campers
- Scheduled activities and lunches and team development activities according to the head teachers guidance
- Offsite activities, monitor each child's behavior and development throughout the field trip or activity
- Assisting to teach each child basic daily life skills and hand write a report for the head teachers review
- Set up meetings with the parents for review of child development and at home skills reinforcements and guidance.
Education
Highschool diploma -
Southwest Miami Senior High
Skills
- MS office
- Google Drive
- Docs
- ASANA
- Zoom
- Social Media Platforms
- Fluently speak and write: Spanish and English
- Order Management
- Food Running
- Food Delivery
- Table Bussing
- Food inspection
- Supply Restocking
- Safe Food Handling
- Guest Engagement
- Beverage Preparation
- Guest Relations Management
- Item promotion
- Strong Work Ethic
- Sales Techniques
- Point of Sale (POS) system operations
- Positive and professional
References
available upon request
Timeline
Fine Dining Server
The Biltmore Hotel
08.2024 - Current
Server / Catering / Training
Blooming Brands- Carrabba's Italian Grill
01.2021
Intern
CHIBUR- Communication company
01.2020
Intern
Summer Camp
01.2019
Highschool diploma -
Southwest Miami Senior High