Bailee Boyd
Dover
Summary
Dynamic customer service professional with over a decade of experience. Recognized for reliability, efficiency, and a collaborative spirit that enhances team performance and fosters a positive work atmosphere. Proven track record of exceeding expectations, swiftly resolving challenges, and ensuring every customer interaction leaves a lasting positive impression. Committed to delivering exceptional service that meets and anticipates patrons needs.
Overview
11
11
years of professional experience
Work History
Bartender
Gavin's on the Square
New Philadelphia
02.2018 - Current
- Managed customer relationships and resolved complaints efficiently.
- Balanced registers and prepared nightly financial reports.
- Oversaw inventory management, order placement, and usage tracking.
- Managed in-person, phone, and verbal communications in a fast paced environment.
Server
Shoney's
Dover
04.2016 - 05.2018
- Communicated with coworkers to prevent errors and improve work flow.
- Prioritized tasks effectively while maintaining accuracy and professionalism.
- Followed company policies and compliance standards consistently.
Server
Buehler's Fresh Foods
Dover
03.2015 - 09.2015
- Adapted quickly to changing needs and unexpected situations.
- Boosted revenue through strategic promotion of premium products.
- Provided efficient inventory control in kitchen and service zones.
Hostess and Cashier
Buffalo Wild Wings
New Philadelphia, OH
11.2014 - 03.2015
- Welcomed guests with efficiency, creating a positive initial experience.
- Managed incoming calls, resolved questions, and communicated menu, hours, and service information.
- Set up and cleaned tables to maintain a well-prepared dining environment.
Education
High School Diploma -
New Philadelphia High School
New Philadelphia, OH 08.2013 - 05/2017
Skills
- Customer service
- Task prioritization
- Adaptability
- Conflict resolution
- Team collaboration
- Sales expertise
Affiliations
Outside of my professional roles, I enjoy hobbies that encourage creativity and learning, such as reading classic and contemporary literature, completing commissioned art pieces, and working on creative writing projects. I’m involved in book clubs and writing groups as a way to connect with my community.
Timeline
Bartender
Gavin's on the Square
02.2018 - Current
Server
Shoney's
04.2016 - 05.2018
Server
Buehler's Fresh Foods
03.2015 - 09.2015
Hostess and Cashier
Buffalo Wild Wings
11.2014 - 03.2015
High School Diploma -
New Philadelphia High School
08.2013 - 05/2017