Summary
Overview
Work History
Education
Skills
Timeline
Telecommunicator quality performance award
Generic

BAILEE CARTER

Freeport

Summary


Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Committed professional with a solid history of accomplishment in helping people handle emotionally-charged, life-threatening and dangerous situations. Knowledgeable about dispatch procedures and policies.

Overview

9
9
years of professional experience

Work History

Communications Training Officer

Walton County Sheriff, Michael A. Adkinson, Jr
DeFuniak Springs, FL
07.2020 - 03.2026

Received 911 and non-emergency calls and dispatched calls to appropriate agencies and officers on duty.

Operated telephone and radio equipment to receive requests and reports from police officers, medical dispatch and firefighting crews.
Assisted callers in emergency situations with appropriate information and support.
Relayed latest information to first responders via electronic means, telephone calls, and radio responses.

Trained future dispatchers on current policies and procedures as well as standards of dispatching.

Waitress

Sunset bay cafe
Miramar beach, Florida
01.2020 - 06.2020
  • I am the head waitress and make sure all other servers are doing their job. I also take care of guests, greeting them and cash outs handling receive cash and credit payments.

Waitress

Slick lips seafood LLC
Sandestin, FL
06.2018 - 06.2020
  • My duties included taking guests orders, taking dishes and cleaning them, tables. I train new employees to uphold expectations of the company. I also close down the restaurant and clean with proper sanitation.

Manager

Costa family McDonalds
DeFuniak Springs, Florida
12.2016 - 06.2018
  • My responsibilities as the manager to make sure crew were doing their job efficiently. I had to take care of any disputes with customers and or staff. I had to count money continuously throughout the day. I did the daily and weekly schedule entered reports and deposits through the computer system.

Education

High school or equivalent -

Walton high school
Defuniak springs, Florida
05.2016

Skills

  • Customer service - 8 years
  • Management - 5 years
  • Time management - 6 years
  • Active listening - 10 years
  • Communication - 10 years

Timeline

Communications Training Officer

Walton County Sheriff, Michael A. Adkinson, Jr
07.2020 - 03.2026

Waitress

Sunset bay cafe
01.2020 - 06.2020

Waitress

Slick lips seafood LLC
06.2018 - 06.2020

Manager

Costa family McDonalds
12.2016 - 06.2018

High school or equivalent -

Walton high school

Telecommunicator quality performance award

Early January 2022, scored out at 102.22% with extra credit given for reassuring a difficult caller. Also, for over 12 months, have performed 77 quality call reviews with an average score of 99.57%.