Self-motivated, reliable, cheerful and people-oriented with years of experience with customer service, computers, bookkeeping, secretarial work and school experience.
Overview
16
16
years of professional experience
Work History
Campus Safety Officer
Southern Kern Unified School District
Kern County, CA
02.2024 - Current
Monitored campus premises to ensure safety and security for students and staff.
Responded to emergency situations, providing first aid and coordinating with local authorities.
Developed and delivered training programs on safety protocols for new officers and student volunteers.
Investigated reported incidents, documenting findings and recommending preventive actions to reduce risks.
Conducted regular campus security patrols and handled incidents promptly to maintain overall safety for staff, students and visitors.
Assisted with fire, hazardous material and active-shooter on-campus drills.
Utilized radio, telephone, communications equipment to contact other on-campus personnel and external authorities.
Monitored crowded public areas and events to mitigate risk and promote safety.
Secretary, Bookkeeper
Best Tax Services
Lancaster, CA
05.2016 - 04.2023
Managed scheduling and calendar coordination for executive leadership.
Facilitated communication between departments to streamline operations.
Organized meetings, prepared agendas, and documented minutes efficiently.
Maintained filing systems and ensured accurate record management.
Assisted in the preparation of reports and presentations with precision.
Trained new staff on office procedures and best practices consistently.
Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
Answered multi-line phone system and enthusiastically greeted callers.
Maintained daily report documents, memos and invoices.
Scheduled appointments and conducted follow-up calls to clients.
Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
Entered data into system and updated customer contacts with information to keep records current.
Maintained electronic filing systems and categorized documents.
Responded to emails and other correspondence to facilitate communication and enhance business processes.
Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
Maintained and processed invoices, deposits, and money logs.
Developed monthly, quarterly and annual profit and loss statements and balance sheets.
Managed and responded to correspondence and inquiries from customers and vendors.
Gathered, evaluated and summarized account data in detailed financial reports.
Circuit Coach
Curves
Rosamond, CA
10.2015 - 05.2016
Designed tailored fitness programs to meet diverse client needs and goals.
Led group training sessions, fostering a supportive and motivating environment.
Monitored client progress and provided feedback to enhance performance.
Trained new staff on operational procedures and customer engagement techniques.
Collaborated with other coaches to maintain a cohesive team atmosphere that promoted learning and professional development.
Assisted in the growth of the facility''s clientele by participating in promotional events and consistently delivering high-quality coaching services.
Led group circuit training classes, ensuring proper form and technique were followed for maximum benefits while minimizing injury risks.
Evaluated client progress regularly, adjusting exercise plans to ensure continued improvement towards personal goals.
Provided ongoing feedback on performance throughout each session, ensuring understanding of key techniques while maintaining enthusiasm for the process.
Addressed any concerns or issues raised by clients promptly, demonstrating commitment to their overall satisfaction.
Maintained a clean, safe, and organized training space to enhance the workout experience for all participants.
Managed time effectively during circuit training sessions, ensuring smooth transitions between exercises and maintaining workout momentum.
Improved client fitness levels by creating and implementing personalized workout plans tailored to individual needs.
Educated clients on proper nutrition principles to support their fitness goals, resulting in improved overall health and wellbeing.
Contributed to the overall success of the facility by actively participating in staff meetings, offering constructive feedback, and supporting colleagues as needed.
Motivated athletes to become stronger, more agile, and more effective through training habits and proper nutrition.
Motivated participants through one-on-one instruction and positive feedback.
Led aerobics, yoga, core strength and kickboxing classes.
Medical Assistant
AVORS Medical Group
Lancaster, CA
04.2012 - 04.2013
Administered patient assessments and medical histories to support efficient care delivery.
Assisted in scheduling appointments, ensuring optimal patient flow and minimal wait times.
Prepared examination rooms, maintaining sterile environments for patient safety.
Educated patients on treatment plans and medication instructions to enhance adherence.
Trained new staff on operational procedures, promoting consistency in patient care practices.
Sanitized, restocked, and organized exam rooms and medical equipment.
Obtained client medical history, medication information, symptoms, and allergies.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Performed medical records management, including filing, organizing and scanning documents.
Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
Sales Representative
Signature Fundraising
Lancaster, CA
10.2011 - 03.2012
Cultivated relationships with diverse stakeholders to enhance fundraising initiatives.
Developed tailored sales strategies to effectively meet client needs and drive engagement.
Analyzed market trends to identify new fundraising opportunities and optimize outreach efforts.
Trained and mentored junior sales representatives, fostering a collaborative team environment.
Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
Exceeded sales targets through effective planning and goal setting.
Team Member
Taco Bell
Lancaster, CA
07.2009 - 05.2010
Provided exceptional customer service by promptly addressing inquiries and resolving issues.
Operated kitchen equipment efficiently while adhering to food safety standards.
Collaborated with team members to maintain cleanliness and organization in dining and kitchen areas.
Assisted in training new employees on operational procedures and customer interaction protocols.
Ensured timely preparation of food items, maintaining quality and consistency in every order.
Learned all required tasks quickly to maximize performance.
Kept work areas clean, organized, and safe to promote efficiency and team safety.
Maintained productive, efficient approach to all tasks.
Ensured compliance with health and safety regulations, conducting regular checks and staff training.