Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Bailee Culotta

Paulina,United States

Summary

Talented Inside Sales Representative successful at multi-tasking, balancing customer needs and making new sales. Successful at building loyalty and long-term relationships with customers while consistently reaching sales targets. Well-versed in the SAP system; creating quotes, orders, and invoicing. Engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to make sure they are happy with the service given to them.


Overview

5
5
years of professional experience
1
1
Certification

Work History

Inside Sales Representative

BDI
12.2022 - Current
  • Efficiently created Customer quotes and purchase orders through SAP.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Researched parts and communicated with manufacturers/vendors for pricing and lead times.
  • Quoted prices, credit terms and other bid specifications.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.

Food Server

Hooters
02.2019 - 12.2022
  • Cultivated warm relationships with regular customers.
  • Elevated customer satisfaction through followup and enthusiastic customer service.
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Organized and replenished supplies at food stations to optimize team performance.
  • Trained new team members on restaurant procedures, menu items and performance strategies.

Education

Nicholls State University
Thibodaux, LA

High School Diploma -

Lutcher High School
Lutcher, LA
05.2018

Skills

  • Knowledge of SAP
  • Ability to Create Quotes and Purchase Orders
  • Freight Documentation
  • Attention to Detail
  • Verbal and Written Communication
  • Overcoming Objections
  • Customer Service and Assistance
  • Time Management
  • Data Entry
  • Issue Resolution
  • Cash Register Operations
  • Invoice Processing

Certification

  • Forklift Certified, BDI - 2023

Timeline

Inside Sales Representative

BDI
12.2022 - Current

Food Server

Hooters
02.2019 - 12.2022

Nicholls State University

High School Diploma -

Lutcher High School

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