Jill Swets
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills. Successful at multi-tasking, balancing customer needs and making new sales.
Overview
17
17
years of professional experience
Work History
Inside Sales Representative
Animal Health International
09.2017 - Current
- Territory: Kansas, Nebraska, South Dakota - Feedlot, cow/calf and mixed animal.
- Work as a team with other Inside Sales Reps and support several Outside Sales Reps/Territories.
- Answer customers questions regarding products, prices, and availability over the phone, email and text.
- Maintain up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Nurture long-term customer relationships through regular check-ins, keeping them informed of relevant updates and promotions.
- Prepare and submit reports to keep management informed of sales activities and progress.
- Help train and support new hires.
- Travel yearly to ride with Outside Sales Representatives to build and maintain customer relationships.
Pricing Data Specialist
Animal Health International
08.2010 - 09.2017
- Communicated with manufacturer partners to acquire price lists and product information.
- Built and maintained vendor portal on company intranet.
- Entered corporate cost and price in SAP manually and with Winshuttle.
Inside Sales Representative
Animal Health International
08.2007 - 08.2010
- Similar responsibilities as my current position.
- Territory: Wisconsin - Dairy and mixed animal practices.
Education
Associate of Arts - Business Administration
Southeast Technical Institute
Sioux Falls, SD05.2007
Skills
- Customer Service
- Attention to Detail
- Problem Solving
- Positive attitude
- Product Knowledge
- Organized and Efficient
- Microsoft Outlook, Word and Excel
- SAP and BW
Accomplishments
Inside Sales Representative of the Year
3 times in the last 7 years
Timeline
Inside Sales Representative
Animal Health International
09.2017 - Current
Pricing Data Specialist
Animal Health International
08.2010 - 09.2017
Inside Sales Representative
Animal Health International
08.2007 - 08.2010
Associate of Arts - Business Administration
Southeast Technical Institute
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