Bailee Rupert
MEDFORD,OR
Summary
Motivated professional with experience in customer service and support roles. Skilled in returns processing and warranty administration, with a focus on delivering exceptional service and fostering positive client relationships to drive satisfaction.
Overview
9
9
years of professional experience
Work History
Produce/Cashier
Harry and David
Medford, OR
08.2025 - Current
- Processed customer transactions efficiently using point-of-sale systems.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Maintained accurate cash drawer balances through diligent cash handling practices.
- Assisted in inventory management by restocking shelves and organizing merchandise displays.
- Organized produce displays to enhance visibility and accessibility for customers.
- Monitored freshness and quality of fruits and vegetables to ensure optimal inventory.
Direct Support Professional
Premier Community Supports
Medford, OR
07.2025 - 03.2026
- Developed and implemented personalized support plans in collaboration with clients and families.
- Monitored client progress and reported changes to ensure timely adjustments to care plans.
- Assisted individuals with daily living activities to enhance independence and quality of life.
- Facilitated recreational activities to promote social interaction and community engagement.
Merchandiser
O'Reilly Auto Parts
Central Point, OR
06.2022 - 06.2025
- Developed visually appealing product displays to enhance customer engagement and drive sales.
- Collaborated with team members to execute promotional strategies, increasing brand visibility in-store.
- Monitored market trends and competitor activities to inform merchandising decisions and improve offerings.
- Managed inventory levels to optimize stock availability and reduce excess products.
- Coordinated pick-up and drop-off schedules, optimizing routes for efficiency.
- Managed inventory levels, reducing stock shortages while minimizing excess inventory costs.
Delivery Driver
Papa John's Pizza
Medford, OR
04.2020 - 07.2022
- Delivered pizzas efficiently to customers, ensuring timely service and high satisfaction.
- Implemented best practices for route optimization, reducing delivery times consistently.
- Maintained accurate records of deliveries, enhancing order tracking and inventory management.
- Assisted in training new drivers on delivery routes and customer service protocols.
Retail Sales Associate/Logistics Specialist
Harbor Freight
Medford, OR
09.2017 - 11.2019
- Provided exceptional customer service, resolving inquiries and ensuring a positive shopping experience.
- Assisted in inventory management, maintaining optimal stock levels and conducting regular audits.
- Trained new associates on product knowledge, sales techniques, and operational procedures.
- Utilized point-of-sale systems to process transactions efficiently and accurately.
- Worked effectively in fast-paced environments.
- Operated material handling equipment to efficiently load and unload freight.
- Collaborated with team members to optimize workflow and improve operational efficiency.
Education
High School Diploma -
North Medford High School
Medford06.2014
Skills
- Customer service
- Customer support
- Upselling strategies
- Returns processing
- Product knowledge
- Inventory management
- Sales techniques
- Return management
- Warranty management
- Parts sourcing
- Parts procurement
Timeline
Produce/Cashier
Harry and David
08.2025 - Current
Direct Support Professional
Premier Community Supports
07.2025 - 03.2026
Merchandiser
O'Reilly Auto Parts
06.2022 - 06.2025
Delivery Driver
Papa John's Pizza
04.2020 - 07.2022
Retail Sales Associate/Logistics Specialist
Harbor Freight
09.2017 - 11.2019
High School Diploma -
North Medford High School