Jeanette Young
Fontana
Summary
Experienced professional with a strong desire for long-term employment. Utilizes extensive knowledge, skills, and abilities to inspire motivation, provide effective leadership, and drive overall growth. Fully authorized to work in the US for any employer.
Overview
21
21
years of professional experience
1
1
Certification
Work History
5th Key (management) Cashier, Produce Assi/Cashier
SPROUTS FARMERS MARKET
01.2019 - Current
- Trimming, watering and merchandising of products to ensure fresh and high-quality offerings throughout the whole store.
- Keeping a balanced cash drawer
- Customer service
- Maintaining company standard's
- UP SELLING!!
- Over look all departments help when needed
- Over see 15 + employee's
Customer Service Representative
Ken davison garage door company
01.2014 - 01.2018
- Set up client appointments
- Provided policy and service information
- Assisted customers with a warm and professional attitude
- Managed client records
- Answered calls from customers
- Responded to claim inquiries
- Resolved customer information and complaints
- Answered general questions
- Responsible for tracking and maintaining inventory
Independent contractor
The young family
01.2011 - 05.2016
- Assisted clients with daily needs and offered companionship.
- Basic food preparation: preparing meals, shopping, housekeeping, laundry, and other errands.
- Assisted in wound care as well as learning and assisting with the dementia lifestyle.
- Helping clients take prescribed medication
- Assisting clients with ambulation and mobility around the house or outside (doctor's appointments, walks etc.)
- Assisting clients with personal care and hygiene
- Compassion
- Patience
- Dementia
- Learning hospice in and out
Cashier/csr
STATER BROS
10.2004 - 01.2014
- Actively manage workflow on the front end.
- Establish and maintain a positive work environment.
- Ensure that all shelves and displays are properly stocked and faced.
- Know all functions of the register system as well as cash handling procedures and regulations.
Education
HIGH SCHOOL DIPLOMA - undefined
FONTANA HIGH SCHOOL
06.1994
Skills
- Phone etiquette
- Customer service
- Medication Administration
- Sales
- Senior Care
- Care plans
- Microsoft Office
- Motivational interviewing
- Personal Assistant Experience
- Able to establish and maintain a collaborative and productive working relationship with management and fellow team members
- Telemarketing
- Management
- 10 years of cash handling in a fast-paced environment
- Organizational skills
- Dementia Care
- Marketing
- Team management
- Sales management
- Provide exceptional customer service
- Home Care
- Home health
- Able to control a crowd in emergency situations
- Public speaking
- Special needs
- Microsoft Word
- Leadership
- Negotiation
- Alzheimer's Care
- Meal Preparation
- Caregiving
- Cooking
- Memory Care
- Communication skills
- Able to uphold company standards and promote good business practices
- Hospice Care
- Hospice care
- Customer relationship management
- Produce Experience
- Computer skills
Certification
- CDL
- Driver's License
Timeline
5th Key (management) Cashier, Produce Assi/Cashier
SPROUTS FARMERS MARKET
01.2019 - Current
Customer Service Representative
Ken davison garage door company
01.2014 - 01.2018
Independent contractor
The young family
01.2011 - 05.2016
Cashier/csr
STATER BROS
10.2004 - 01.2014
HIGH SCHOOL DIPLOMA - undefined
FONTANA HIGH SCHOOL
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