Yeisany Stroud
Wesley Chapel,FL
Summary
Efficient and organized team member skilled in cash handling and appointment scheduling. Committed to enforcing safety protocols while delivering exceptional customer service, ready to contribute to enhanced operational effectiveness.
Overview
3
3
Languages
1
1
Certification
3
3
years of professional experience
Work History
Cashier, cafe cashier, office admin, court monitor
Flying Squirrel Trampoline Park
Lutz, Florida
10.2023 - Current
- Processed customer transactions during peak hours, enhancing service speed and guest experience.
- Handled cash and card payments, ensuring accuracy and reducing discrepancies.
- Maintained cleanliness and organization of cashier area to enhance operational flow.
- Assisted guests with inquiries regarding pricing and park activities, ensuring satisfaction.
- Coordinated with team members to ensure smooth park operations.
- Enforced safety protocols while managing guest entry and exit flow.
- Facilitated communication with customers over the phone to ensure their needs were met.
- Ensured child safety and monitoring.
Receptionist
Ultracuts
Wesley Chapel, Florida
06.2024 - 07.2024
- Managed appointment scheduling and organized daily front desk operations.
- Answered phone calls promptly and directed inquiries to appropriate staff.
- Assisted stylists by coordinating client needs and managing wait times efficiently.
- Maintained cleanliness and organization of reception area for professionalism.
Education
High School Diploma -
Wiregrass Ranch High School
Wesley Chapel, FL06-2025
Some College (No Degree) - Nursing
Pasco-Hernando State College
Wesley Chapel, FL08-2026
Skills
- Cash handling and appointment scheduling
- Point of sale systems
- Customer inquiry management
- Safety monitoring
- Team collaboration
- Effective communication
- Phone etiquette
- Multitasking and conflict resolution
- Computer proficiency
Languages
English
Native/ Bilingual
Spanish
Professional
Sign Language
Elementary
Certification
- CPR certification
Timeline
Receptionist
Ultracuts
06.2024 - 07.2024
Cashier, cafe cashier, office admin, court monitor
Flying Squirrel Trampoline Park
10.2023 - Current
High School Diploma -
Wiregrass Ranch High School
Some College (No Degree) - Nursing
Pasco-Hernando State College