Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Jr Telecom Analyst
Extra Space Storage Inc.
03.2024 - Current
Enhanced security measures by conducting regular vulnerability assessments on telecom systems.
Achieved cost savings with thorough analysis and negotiation of vendor contracts for telecom services.
Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
Managed complex projects, ensuring timely delivery of high-quality telecom solutions to Extra Space Stores.
Telecom Pricing Specialist
Telarus LLC
01.2023 - 03.2024
Collaborated with sales and marketing teams to establish competitive pricing strategies, resulting in increased market share.
Streamlined pricing processes to improve efficiency and ensure accuracy of all financial data.
Assisted Telarus Partners in placing Telecom Orders for clients.
Customer Service Representative
ROI Solutions Inc.
10.2020 - 05.2023
Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.