Baileigh Eulls
Cordova ,TN
Summary
Proven Customer Service Representative at Chipotle, adept in managing high-stress situations and enhancing customer loyalty through empathetic service. Skilled in active listening and data entry, I excel in resolving complex issues, evidenced by increased repeat business. My volunteer work at MWAH INC. Showcases my critical thinking and community engagement, driving awareness and participation.
Overview
6
6
years of professional experience
Work History
Customer Service Representative
Chipotle
11.2024 - Current
- Manage high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolve customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handle escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responde to customer requests for products, services, and company information.
Volunteer
MWAH INC.
01.2019 - Current
- Coordinate community outreach initiatives by organizing events that increased awareness of local resources.
- Conducte needs assessments for community programs to identify gaps and areas for improvement.
- Manage social media outreach to promote volunteer opportunities and increase engagement.
Education
High School Diploma -
Houston High School
Germantown, TN05-2024
Skills
- Customer service
- Active listening
- Critical thinking
- Data entry
Timeline
Customer Service Representative
Chipotle
11.2024 - Current
Volunteer
MWAH INC.
01.2019 - Current
High School Diploma -
Houston High School
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