Summary
Overview
Work History
Education
Skills
Timeline
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Bailey Benner

Springboro,OH

Summary

High-energy server skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences. Very outgoing person that will go out of their way to fix situations and to make everyone happy.

Overview

3
3
years of professional experience

Work History

Server

Rusty Bucket
Dayton, OH
05.2023 - Current
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Cleaned tables and chairs to prepare dining area for next customers.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Presented menus and answered questions regarding items.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.

Crew Member

Chick-fil-A
Dayton, OH
08.2021 - 03.2023
  • Educated customers on menu items, product ingredients and nutritional values.
  • Warmly greeted visitors to promote great customer service and positive ordering experience.
  • Served food quickly for positive guest experiences.
  • Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
  • Maintained safe food handling practices to prevent germ spread.
  • Talked pleasantly with customers while taking orders and promoted positive image for business.

Restaurant Hostess

Chuy's Tex-Mex Restaurant
Miamisburg, OH
02.2021 - 07.2021
  • Took reservations from patrons by phone or online.
  • Checked restrooms to refill products and perform light cleaning duties, emptying trash, and restocking paper products.
  • Performed opening and closing duties such as restocking supplies and cleaning work areas.
  • Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
  • Escorted guests to seating area, furnished menus and highlighted daily specials.
  • Accommodated guests with children and special needs to promote comfortable dining experience.
  • Distributed menus to guests, led to tables and gave initial information about service staff or specials.
  • Checked dining and serving areas to verify proper cleanliness and readiness for guests.

Education

Some College (No Degree) - Business Administration

University of Cincinnati
Cincinnati, OH

Skills

  • Guest Engagement
  • Positive and Professional
  • Dining Customer Service
  • Order Accuracy

Timeline

Server

Rusty Bucket
05.2023 - Current

Crew Member

Chick-fil-A
08.2021 - 03.2023

Restaurant Hostess

Chuy's Tex-Mex Restaurant
02.2021 - 07.2021

Some College (No Degree) - Business Administration

University of Cincinnati

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Bailey Benner