Motivated professional eager to embrace new challenges. Demonstrates strong work ethic, adaptability, and exceptional interpersonal skills. Proven ability to work independently and rapidly acquire new competencies.
Overview
7
7
years of professional experience
Work History
Admissions Clinician
Cedar Ridge Behavioral Hospital
Oklahoma City, OK
04.2021 - Current
Delivered crisis intervention services promptly to ensure client safety.
Collaborated with multidisciplinary team to coordinate comprehensive care for clients.
Conducted thorough risk assessments for suicidal, homicidal ideation, or psychosis.
Performed initial assessments and mental status exams to establish appropriate care level for both children and adults.
Developed and implemented tailored treatment plans based on client needs.
Maintained accurate documentation and client records in compliance with agency policies.
Engaged in ethical decision-making processes to determine optimal client outcomes.
Ensured strict confidentiality of patient information in accordance with HIPAA
Entered calls and referrals in MS4
Reviewed referrals from therapists ERs and staffed them with the on-call psychiatrists
Answered phone calls from potential patients, family members, ERs and outpatient clinics
Worked with utilization review on authorizations for Medicare, Medicaid and most private insurances
Covered as manager when the other admissions managers were not there
Cashier/Self-Checkout Host
Walmart
Edmond, OK
06.2018 - 04.2021
Greeted customers and answered any questions they had about the store's products and services.
Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Provided excellent customer service while promoting loyalty programs to increase sales potential.
Resolved customer complaints professionally in accordance with company policy.
Case Management Intern
Mercy Rehabilitation Hospital
Oklahoma City, OK
01.2020 - 03.2020
Served as Case Management Intern at Mercy Rehabilitation Hospital within University of Oklahoma Master of Social Work Practicum program.
Ensured compliance with applicable laws, regulations, and ethical standards in case management practice.
Collaborated across departments to deliver high-quality services to clients.
Supported Case Managers with initial assessments, administrative tasks, follow-up, and phone communications.
Worked with medical, gerontology, and stroke patients to enhance rehabilitation outcomes.
Facilitated stroke rehabilitation classes for patients and family members, promoting engagement and understanding.
Assisted in community outreach initiatives to strengthen service accessibility.