Bailey Cope
Boynton Beach,FL
Summary
A motivated, enthusiastic, and dedicated individual looking for a position with opportunity to gain experience and move up in a workplace while also aiding within the organization with my personal knowledge and skills obtained through my own experience with working. Open minded to being trained on new systems, software, and positions.
Overview
6
6
years of professional experience
Work History
Concierge
Woodfield Country Club
06.2022 - Current
- Being the center of the club and the first contact point for members
- Handling and placing catering orders, special requests, and specialty cakes
- Booking reservations for different restaurants within Woodfield and all social events, while giving confirmation calls in advance
- Printing reports for the shift and entering data into a daily log
- Keeping track of contributions
- Posting daily changes onto the clubs website
- Assisting with password changes, email subscriptions, and email marketing.
Manager
Boomers! Boca Raton
06.2017 - 06.2022
- Fast paced environment that is always changing
- Adapting quickly to new areas and motivated to learn multiple areas.
- Helping to increase seasonal promotional revenue.
- Positive attitude no matter the situation.
- Training new staff in different areas of the park.
- Motivating others to succeed and stay focused while enforcing worpkplace policies.
Education
Diploma -
St. Lucie West Centennial High School, Indian River State College
Skills
- Skills & Abilities
- Great written and verbal communication skills
- Able to solve and aid to problems in a timely and efficient manner
- Great customer service skills
- Work well under high stress and pressure in a fast paced work environment
- Ability to adapt and memorize new areas quickly
- Experience with sales and upselling
- Cash handling and using computer software
- Familiar with Excel, Outlook, and Jonas Software
Timeline
Concierge
Woodfield Country Club
06.2022 - Current
Manager
Boomers! Boca Raton
06.2017 - 06.2022
Diploma -
St. Lucie West Centennial High School, Indian River State College
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