Bailey Crawford
Beaverton,Oregon
Summary
Licensed esthetician with experience in customer service, spa operations, and retail sales. Seeking a position as an esthetician to utilize and develop my skills in skincare and client engagement to contribute to customer satisfaction, product sales, and overall business success.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Teal's Land Clearing And Excavation LLC
07.2021 - Current
- Communicated with vendors, contractors, and clients to receive orders, coordinate activities, and communicate instructions.
- Assisted in the process of assessing and estimating potential jobs through calculating cost of equipment, materials, time, sub-contracting, etc.
- Managed financials including budgeting, invoicing, and reconciling accounts.
- Created personalized business templates for invoicing & job estimating.
- Maintained and updated city/state regulation requirements ie: licenses, bonds, insurance, etc.
Guest Relations
New Beginning Salon Spa
09.2019 - 10.2021
- Managed front desk operations, including greeting guests, scheduling appointments, and processing payments.
- Helped customers with product questions, selections, and purchases.
- Used POS system to process sales, returns, and gift card activations. Balanced register at end of shift.
- Proactively identified scheduling issues and developed quick solutions to promote efficiency and profitability.
- Remedied issues quickly and effectively through active listening, conflict resolution, and open communication skills.
Esthetics Student
Aveda Institute Phoenix
02.2019 - 05.2019
- Performed spa services including waxing, facials, microdermabrasion, chemical peels, dermaplaning, and lash/brow tinting.
- Developed individualized, therapeutic skin care programs and proper home care regimens for clients.
- Maintained solid knowledge base of spa products and services and promoted spa exclusive products to increase retail sales.
- Performed opening and closing procedures of spa facility and the setup/ breakdown of assigned spa room between each guest.
Education
- Associate of Arts -
Linn-Benton Community College
Albany, OR2020
- Aesthetics -
Aveda Institute
Phoenix, AZ2019
Skills
- Customer service/relations
- Front desk management
- Appointment scheduling
- Merchandising operations
- Trend assessment
- Electronic payment systems
Certification
Licensed Esthetician / Oregon Board of Cosmetology / Current
Timeline
Administrative Assistant
Teal's Land Clearing And Excavation LLC
07.2021 - Current
Guest Relations
New Beginning Salon Spa
09.2019 - 10.2021
Esthetics Student
Aveda Institute Phoenix
02.2019 - 05.2019
- Associate of Arts -
Linn-Benton Community College
- Aesthetics -
Aveda Institute
Licensed Esthetician / Oregon Board of Cosmetology / Current
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