- Horseback Riding
- Hiking
- Camping
- Animal Training
- Cooking
- Fishing
- Hunting
Fielicity McGee
Castle Rock,WA
Summary
Dynamic leader dedicated to enhancing animal health and wellbeing through effective customer service and industry knowledge. Committed to attending Paragon School of Grooming to gain expertise in grooming practices and their impact on animal health. Aims to expand knowledge in pet nutrition and develop a bio-available raw dog food product for local pet owners.
Overview
3
3
years of professional experience
Work History
Office and Operations Manager
Keatley Land Clearing and Excavation
11.2023 - Current
- Optimized project performance by effectively managing resources, schedules, and budgets for multiple concurrent projects.
- Wrote, updated and maintained project documentation.
- Calculate, Write, and complete project bidding.
- Send and follow up on Client bid proposal.
- Compile forms and document to help complete quarterly taxes
- Work with a CPA to complete taxes correctly and effectively.
- Plan, lead, and execute company safety meetings.
- Manage accounts payable and receivable
Sales Associate
Wilco Farm Store
09.2022 - Current
- Help customers reach a solution to any animal based issue they are experiencing.
- Tailor feed plans for customers animals and lifestyle.
- Built relationships with customers to encourage repeat business.
- Solved customer challenges by offering relevant products and services.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
Education
High School Diploma -
Castle Rock High School
Castle Rock, WA06-2025
Canine Nutrition Coach Certification
NAVC
Online Certification 11-2024
Skills
- Problem-solving
- Team leadership
- Operations management
- Customer service
- Planning and implementation
- Basic animal nutrition
- Performance animal nutrition
- Animal Nutrition Knowledge
- Animal Nutrition Understanding
- Pregnancy and lactation nutrition
- Evaluate animal health
- Equine Nutrition Knowledge
- Data entry
- Invoice processing
- Payment posting
Student of the month
Chosen to be student of the month from the health department at Castle Rock High school. Showing exceptional effort in class.
Interests
Timeline
Office and Operations Manager
Keatley Land Clearing and Excavation
11.2023 - Current
Sales Associate
Wilco Farm Store
09.2022 - Current
High School Diploma -
Castle Rock High School
Canine Nutrition Coach Certification
NAVC
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