Dedicated Flight Attendant professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining exceptional customer service to increase business profitability.
Overview
5
5
years of professional experience
Work History
Flight Attendant
United Airlines
Denver, CO
09.2022 - Current
Adhered to company policies regarding security measures and protocol at all times.
Demonstrated proficiency in aircraft emergency procedures, first aid, CPR, defibrillators, oxygen administration, and other safety protocols.
Anticipated needs of passengers to enhance comfort and promote enjoyable flight.
Flight Attendant
Mesa Airlines
Houston, TX
01.2022 - 08.2022
Attended trainings in customer service, conflict resolution techniques and safety procedures to remain current on new requirements and procedures.
Served beverages and food items and provided key information about offerings to passengers during flights.
Followed safety, passenger and supply pre-flight checklists.
Swim Instructor
Aqua Tots
Shenandoah, TX
09.2021 - 01.2022
Demonstrated proper technique for each stroke, including freestyle, backstroke, breaststroke and butterfly.
Communicated regularly with parents or guardians regarding their child's progress in swimming lessons.
Provided swimming instruction to individuals and groups of all ages.
Front End Supervisor
Ross Dress for Less
Spring, TX
09.2020 - 09.2021
Conducted regular performance evaluations of front end personnel.
Assisted management team in developing operational strategies that improved overall store performance.
Delegated work to employees based on shift requirements, individual strengths and unique training.
Retail Sales Associate
Bath & Body Works
The Woodlands, TX
08.2020 - 12.2020
Performed cashier duties such as ringing up sales, processing payments, and issuing receipts.
Offered suggestions for additional items that may be of interest to customers.
Promoted special offers and discounts to encourage additional purchases.
Retail Sales Associate
Southern Marsh Collection
The Woodlands, TX
11.2019 - 04.2020
Assisted customers with finding the right product for their needs.
Assisted with unloading delivery trucks and stocking shelves with new merchandise.
Completed transactions in an efficient manner while providing excellent customer service.
Education
High School Diploma -
The Woodlands College Park High School
The Woodlands, TX
06-2020
Skills
Safety compliance
Customer service
Critical thinking
Training others
Active listening
Leadership
Conflict resolution
References
References available upon request.
Timeline
Flight Attendant
United Airlines
09.2022 - Current
Flight Attendant
Mesa Airlines
01.2022 - 08.2022
Swim Instructor
Aqua Tots
09.2021 - 01.2022
Front End Supervisor
Ross Dress for Less
09.2020 - 09.2021
Retail Sales Associate
Bath & Body Works
08.2020 - 12.2020
Retail Sales Associate
Southern Marsh Collection
11.2019 - 04.2020
High School Diploma -
The Woodlands College Park High School
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