Bailey Garrett
Colorado Springs,CO
Summary
College-educated, multi-skilled professional with many years of experience across diverse industries, including both institutional and in-home healthcare, product marketing and promotion, communications, customer service, business administration, and employee onboarding, training, and supervision. Perform well under pressure and skilled in flexibility, quick learning, and creative problem solving. Able to maintain excellent organization, task prioritization, and communication skills in fast-paced, high-stress environments. Hardworking, passionate and dependable. Willing to take on extra responsibility to help achieve team goals. Seeking a full-time position that offers professional challenges utilizing interpersonal, time management, and problem-solving skills.
Overview
7
7
years of professional experience
Work History
Certified Medication Aide
Liberty Heights
03.2022 - 11.2023
- Prepared, administered, and recorded accurate medication doses
- Monitored and maintained optimal medication inventory levels
- Tracked client vital signs, weight, intake, and output to provide individualized treatment planning and care delivery
Caregiver
Brookdale Senior Living
03.2021 - 07.2021
- Completed activities of daily living for disabled clients
- Provided safe mobility and transfer assistance for clients
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs
Personal Care Provider
Antonina Health Care
09.2020 - 12.2020
- Provided individualized care, treatment, and meal plans for clients
- Cleaned house, ran errands, managed laundry, and completed grocery shopping for clients
- Built strong relationships with clients to deliver emotional support and companionship, and enhance quality of life
Caregiver
New Dawn Memory Care
03.2020 - 09.2020
- Assisted clients with daily living needs to maintain self-esteem and general wellness
- Created activities to engage clients in meaningful conversation and socialization
- Monitored and reported client vital signs, nutrition, medications, and behaviors to optimize care plan
Mentor Assistant
CaptionCall
10.2017 - 03.2020
- Developed effective training plans based on department needs and objectives
- Served as role model for mentees by demonstrating strong values and ethical standards
- Assisted mentees in setting and achieving career goals to encourage independence
- Monitored and reported trainee progress, introducing new learning tools to address individual needs
Telephone Service Representative
Graven Austin & Drake
03.2017 - 08.2017
- Educated customers on current promotions, upgrades, or new available offerings
- Answered questions about company offerings with knowledgeable responses about products and services
- Delivered scripted sales pitch to potential customers, adjusting pitch to meet needs of specific individuals and businesses
- Displayed excellent sales skills and understanding of how to leverage abilities to exceed quotas
Skills
- Staff Training and Development
- Conflict Management
- Employee Onboarding
- Tracking and Assessing Performance
- Interpersonal Communication
- Team Leadership
- Problem Solving
- Emotional Intelligence
- Customer Service
- Sales Techniques
- Product Marketing and Promotion
- Telephone Services
Education
December 2022
Bachelor of Arts Psychology and Gerontology
University of Colorado Colorado Springs, Colorado Springs, CO
- Dean’s List and Honor Roll Fall 2017-Fall 2022
- 3.98 GPA
- Magna cum laude graduation
May 2017
High School Diploma
Air Academy High School, USAFA, CO
- AP and Honors student
- TAG math and language arts
- National Art Honor Society member
References
- Trisha Culross
Memory Care Director - Liberty Heights
719-964-9881
- Alina Solorzano
Executive Director - Liberty Heights
719-600-8077
- DeeAnn Vaughn
Former Client - Antonina
719-232-7562
- Hope Acker
Personal Associate
719-675-7555
- Tina Prekaski
Personal Associate
206-537-6302
Timeline
Certified Medication Aide
Liberty Heights
03.2022 - 11.2023
Caregiver
Brookdale Senior Living
03.2021 - 07.2021
Personal Care Provider
Antonina Health Care
09.2020 - 12.2020
Caregiver
New Dawn Memory Care
03.2020 - 09.2020
Mentor Assistant
CaptionCall
10.2017 - 03.2020
Telephone Service Representative
Graven Austin & Drake
03.2017 - 08.2017
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