Bailey Hartman
Fair Lawn,USA
Summary
Motivated Assistant General Manager with 3+ years of experience leading a team of crew members and driving weekly sales of $40,000+. Skilled in providing exceptional customer service to over 1000 individuals weekly. Dedicated to fostering talent through collaborative goal setting and delivering clear and consistent feedback.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Assistant General Manager/ General Manager in Training
Jersey Mike's Subs
2017.11 - Current
- Coordinate closely with Jersey Mike's store managers to organize bi-weekly strategy meetings, fostering collaborative environments, focusing on developing and execution of targeted plans of sales and grassroot marketing
- Delegate daily tasks to 14+ team members to optimize group productivity
- Managed staff scheduling using Harri, optimizing labor costs and ensuring adequate coverage during peak hours
- Conducted AVT (Average Transaction Value) reports to analyze sales performance, identify trends, and implement strategies to improve revenue
- Demonstrate advanced proficiency in Microsoft Word by creating and formatting professional documents, including reports, and proposals
- Conducting weekly physical counts and reconciling discrepancies to achieve a 98% accuracy rate, reducing waste and shortages
- Enforce company policies and procedures to strengthen operational standards across departments, using core values and operational skills in daily tasks
- Mentor staff to enhance skills and achieve daily targets such as sales, labor, and actual vs theoretical percentages
- Monitor financial transactions and prepare detailed weekly financial reports, aiding the Store Manager in budget management and financial planning to consistently meet or exceed sales targets
Education
Bachelor's - Law and Society
Ramapo College of New Jersey
Mahwah, NJ05.2024
School of Social Science and Human Services -
Saint Peter's University
Jersey City, NJ05.2021
Skills
- Team building
- Marketing tactics
- Microsoft Office Expertise
- Managing Operations and Efficiency
- Customer Service
Certification
ServSafe Certification, Demonstrating in-depth knowledge of food handling, sanitation standards, and health regulations, ensuring 100% compliance in kitchen operations and contributing to a zero-violation rating during annual health inspections.
Timeline
Assistant General Manager/ General Manager in Training
Jersey Mike's Subs
2017.11 - Current
Bachelor's - Law and Society
Ramapo College of New Jersey
School of Social Science and Human Services -
Saint Peter's University