Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Languages
Timeline
Generic

Maelynn Gray

Columbus,OH

Summary

Very hard working, reliable, and quick on my feet! I have lots of goals and I am looking for the right place to flourish.

Knowledgeable with proven track record in managing high-performing retail environments. Successfully led multiple teams to exceed performance goals and improve operational efficiency. Demonstrated strong leadership and team-building skills, ensuring consistent store performance and employee development.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Training Store General Manager

Wendy's
11.2021 - Current
  • I have been a general manager for over 3 years
  • I took over a location that was considered one of our companies worst
  • I had been with the company for 4 years at the point of me beginning the position, and although I was very new to the position… I was determined to hit goals and make a change
  • In 2022, I won the Rookie Of The Year award for my significant improvements to my location
  • I also became a certified training store, which is very hard to accomplish
  • My location also got a 100% on our FSA (Food Safety Assessment) inspection my first year as GM, which is the first time that has happened in that location
  • Managed store operations effectively, ensuring optimal customer service and satisfaction levels.
  • Oversaw inventory management, maintaining appropriate stock levels while minimizing waste and shrinkage.
  • Conducted regular performance evaluations of staff members, identifying opportunities for professional development and growth.
  • Achieved financial objectives by monitoring budgetary requirements, controlling expenses, and maximizing revenue generation opportunities.
  • Ensured compliance with all company policies, safety regulations, and industry standards through consistent oversight of daily operations.
  • In 2023, I broke record sales twice
  • I was also ranked number 1 store in the ohio region in our company for 2 months in a row based on our metrics
  • We also, for the first time ever, achieved all goals and managed to bonus in all 6 categories all year long!
  • I focus on the training and development of my people
  • My location is very clean and very organized as well
  • My company often praises my ability to change the culture of a location
  • I believe in respect and I always find a reason to be in a great mood that makes my people feel happy and calm

Assistant Manager

Wendy's
02.2018 - 03.2021
  • I worked alongside other crew members to ensure quick service and customer satisfaction
  • Tasks include working the cash register, making sandwiches/fries, and coordinating orders
  • I would work up to 50 hours a week, and I am very flexible with working double shifts and covering for those who are unable to work
  • I was promoted to shift manager in march, and then promoted to assistant in july which opened up a field of learning and responsibility
  • As an assistant, I was responsible for maintaining the stores cleanliness, and making sure production was flowing well as well as maintaining metrics
  • I was also responsible for counting inventory, and making sure cash was correct and safe
  • This opened my experience with responsibility, stress, and problem solving

Education

diploma -

Wellston High School
Wellston, OH
05.2019

Skills

  • Organized
  • Determined
  • Fast learner
  • Honest
  • Reliable
  • Hardworking
  • Social
  • Customer service
  • Problem solving
  • Restaurant management
  • Food Safety
  • POS
  • Restaurant Experience
  • Shift Management
  • Food Production
  • Assistant Manager Experience
  • Management
  • Sales
  • Store Management Experience
  • Kitchen Management Experience
  • Profit & Loss
  • Food Preparation
  • Employee Orientation
  • Cost control
  • Cash handling
  • Cash register
  • Operating systems
  • Leadership
  • Supervising experience
  • Hospitality
  • Food service
  • Team management
  • Food industry
  • Communication skills
  • Conflict management
  • Guest services
  • Store operations
  • Recruitment and hiring
  • Cashiering
  • Competition evaluation
  • Employee training and hiring
  • Store leadership
  • Purchasing and product sourcing
  • Manager training
  • Merchandise control
  • Problem-solving abilities
  • Multitasking
  • Reliability
  • Effective leader
  • Team building
  • Staff training/development
  • Operational Efficiency
  • Customer Relationship Management
  • Professionalism

Certification

ServSafe, 03/01/20, 03/01/25

Accomplishments

100% Food Safety Assessment

Rookie Of The Year

Beat record sales (twice)

Certified Training store

Bonused in all categories for a full year


Languages

English
Full Professional

Timeline

Training Store General Manager

Wendy's
11.2021 - Current

Assistant Manager

Wendy's
02.2018 - 03.2021

diploma -

Wellston High School

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Maelynn Gray