Bailey Helms
Harrisburg,North Carolina
Summary
Detail-oriented professional looking to bring medical background and team-building skills to diverse environments. Multitasks and prioritizes workloads with little or no supervision.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Lead Certified Medical Assistant
Novant Health University City Internal Medicine
05.2023 - Current
- Facilitated coordination between front office staff and medical team members.
- Updated inventory, expiration and vaccine logs to maintain current documentation.
- Supported and enhanced office operations.
- Enhanced team performance by mentoring junior medical assistants, sharing expertise in clinical procedures and best practices.
- Completed yearly clinic and lab compliance audits.
- Assisted with team member disciplinary coaching sessions.
Certified Medical Assistant
Novant Health Primary Care Gilead
08.2021 - 05.2023
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Completed yearly state vaccination audits with the NC health department.
- Assisted with yearly clinic and lab compliance audits.
Certified Nurse Aide
Novant Health Huntersville Medical Center
02.2020 - 08.2021
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Upheld infection control and prevention policies across hospital unit.
Certified Nurse Aide
Atrium Health Medical Center Main
05.2019 - 02.2020
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Upheld infection control and prevention policies across hospital unit.
Certified Medical Assistant
Novant Health Endocrinology
06.2018 - 06.2019
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Taught patients about medications, procedures, and care plan instructions.
- Assisted physicians with minor procedures, including preparing exam room and sterilizing instruments.
Certified Medical Assistant
Atrium Health Medical Group Of Waxhaw
06.2017 - 06.2018
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Assisted with state vaccination yearly audits with the NC health department.
Education
BBA - Healthcare Administration
Western Governors University
Salt Lake City, UT10.2024
Associate of Applied Science - Medical Assisting
South Piedmont Community College
Polkton, NC05.2018
Skills
- Patient Relations
- Staff Training and Development
- Inventory and supply management
- Direct Patient Care
- CPR
- Prior Authorizations
- EPIC Super User
- HIPPA
- Risk Management
- Preceptor
- Patient Experience Innovator
Certification
- CMA - Certified Medical Assistant
- NC SPICE
- Healthcare Management
- Strategic Thinking & Innovation
Timeline
Lead Certified Medical Assistant
Novant Health University City Internal Medicine
05.2023 - Current
Certified Medical Assistant
Novant Health Primary Care Gilead
08.2021 - 05.2023
Certified Nurse Aide
Novant Health Huntersville Medical Center
02.2020 - 08.2021
Certified Nurse Aide
Atrium Health Medical Center Main
05.2019 - 02.2020
Certified Medical Assistant
Novant Health Endocrinology
06.2018 - 06.2019
Certified Medical Assistant
Atrium Health Medical Group Of Waxhaw
06.2017 - 06.2018
BBA - Healthcare Administration
Western Governors University
Associate of Applied Science - Medical Assisting
South Piedmont Community College
- CMA - Certified Medical Assistant
- NC SPICE
- Healthcare Management
- Strategic Thinking & Innovation
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