Bailey Helms
Foley,AL
Summary
Caring and compassionate Student Nurse well-versed in anatomy and physiology, nursing fundamentals and medical terminology. Responds to emergencies with grace and calm mentality.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Medical Receptionist
The Radiology Clinic
2023.06 - 2024.05
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
Customer Service Staff
Publix Super Markets Inc
2017.08 - 2023.05
- Regularly train new associates in customer service department roles
- Operate and maintain a balanced cash drawer; complete money transfers and orders as a certified Western Union agent; routinely open, close, and balance the cash office
- Promote effective communication between customers and associates
- De-escalate customer concerns while maintaining a calm and friendly demeanor
- Effective front-end coordination to ensure departmental success
- Exercise effective team building skills to promote a positive work environment
- Encourage cash accountability and anti-money laundering initiatives
- Coordinate cash needs with Wells Fargo Bank and BRINKS armed carrier service.
Education
Associate of Applied Science - Nursing
Coastal Alabama Community College
Fairhope, AL05.2026
Associate of Science - Health Studies
Coastal Alabama Community College
Fairhope, AL08.2024
Skills
- Premier Customer Service
- Collaboration
- Public Speaking
- Team Building
- Time Management
- Adaptability
- Medical Terminology
- Appointment Scheduling
Certification
BLS-CPR Certified
Hobbies:
- Playing with my dog
- Learning new skills
- Working out
Timeline
Medical Receptionist
The Radiology Clinic
2023.06 - 2024.05
Customer Service Staff
Publix Super Markets Inc
2017.08 - 2023.05
Associate of Applied Science - Nursing
Coastal Alabama Community College
Associate of Science - Health Studies
Coastal Alabama Community College
BLS-CPR Certified
Similar Profiles
Sandra FowlerSandra Fowler
Insurance Specialist at The Radiology Clinic/Simplified Medical ManagementInsurance Specialist at The Radiology Clinic/Simplified Medical Management
Tasnim Abu ZerTasnim Abu Zer
Radiologic Technologist at RayOne for Diagnostic RadiologyRadiologic Technologist at RayOne for Diagnostic Radiology
Imran KhaliqImran Khaliq
Senior Ultrasound Sonographer at Pureform PureKids RadiologySenior Ultrasound Sonographer at Pureform PureKids Radiology