Bailey Holland
Dallas,TX
Summary
A unique results-oriented Project Manager proficient in developing creative marketing collateral for diverse projects. Establishes clear standards and enforces protocols for consistent, high-quality results.
Overview
10
10
years of professional experience
Work History
Marketing Specialist
Sylvan Capital LLC
08.2022 - 04.2023
- Used market analysis and metric tools to increase key audience by 10% in 6 months.
- Managed Leasing departments email inbox responding to 160-190 emails daily
- Synchronized 10-15 homes weekly to company website and other third-party websites
- Support marketing team by listing homes into MLS database
- Assist prospects, realtors, internal departments regarding the leasing department
- Identified appropriate marketing channels and target customers for campaigns.
- Collaborated with external creative agencies to produce and distribute marketing materials.
- Identified appropriate marketing channels and target customers for campaigns [Rently, Showingtime, Zillow etc]
Lease Administrator
Sylvan Capital LLC
08.2021 - 08.2022
- Successfully managed 55 move ins monthly supporting the compliance, maintenance and licensing departments. This ensured occupancy rates not to decrease below 94% for a 7 month time period.
- Answered average of 48 calls, 70 emails and sms messages, addressing customer inquiries, solving problems and providing product information.
- Quickly and accurately answered customer questions, suggested effective solutions and resolved issues to increase customer satisfaction 62%
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
National Leasing Coordinator
American Homes 4 Rent
04.2019 - 08.2021
- Processed and completed 180 approved applications on average monthly increasing overall occupancy rates
- Responded to requests and scheduled appointments for property showings.
- Increased renewals by 42% by assisting renewals department to focus on client retention
Project Manager -Creative Dir (Baye C-A DM Story)
Xovernight Studios LLC
08.2020 - 01.2021
- Planned and established budget and timeline for Baye C's first recorded single & music video.
- Managed 21 cast members (actors, dancers, crew) on set of music video and managed schedules
- Selected and ordered wardrobe for 3 dancers
- Identified plans and resources required to meet project goals and objectives.
- Achieved project deadlines by coordinating with contractors, building managers and more to manage performance.
- Used Apple Movie, Canva, Adobe Illustrator and other to create images and layouts for multiple projects.
- Put together videos for social media, advertising and informational purposes.
Education
Bachelor of Science - Criminal Justice
Texas A&M University - Commerce
Commerce, TX06.2017
Skills
- Project Management
- Social Media Platforms
- Social Media Campaign
- Social Media Content Creation
- Logo Creation
- Sound Editing
- Video Editing
- Customer Relations
Timeline
Marketing Specialist
Sylvan Capital LLC
08.2022 - 04.2023
Lease Administrator
Sylvan Capital LLC
08.2021 - 08.2022
Project Manager -Creative Dir (Baye C-A DM Story)
Xovernight Studios LLC
08.2020 - 01.2021
National Leasing Coordinator
American Homes 4 Rent
04.2019 - 08.2021
Bachelor of Science - Criminal Justice
Texas A&M University - Commerce
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