Bailey Lauzon
Cheney
Summary
Energetic and personable with knack for connecting with others and fostering positive relationships. Understanding of customer service principles and financial services, combined with strong communication and problem-solving skills. Committed to enhancing member satisfaction and contributing to organizational success.
Overview
3
3
years of professional experience
Work History
Leasing Consultant
Lanzce Douglass Properties
08.2025 - Current
- Delivered informative property tours to prospective residents, highlighting unique amenities and features tailored to their needs.
- Facilitated smooth move-ins for new residents by preparing lease agreements and coordinating logistics efficiently.
- Collaborated with management to develop marketing strategies for attracting new tenants.
Member Advisor
iQ Credit Union
09.2024 - 07.2025
- Successfully onboards new members to the credit union
- Assists with training and onboarding new staff members
- Maintains production metrics as a lender
Member Service Representative II
iQ Credit Union
08.2023 - 09.2024
- Consistently making outbound calls to members regarding membership anniversary, CD maturity, dormant accounts, etc.
- Balance branch vault
- Assists in monthly branch audits
Member Service Associate
Columbia Credit Union
09.2022 - 08.2023
- Successfully sold Columbia’s products and services
- Process’ members transactions and requests
- Maintain up to date knowledge on credit unions products and services
Education
High School -
Heritage High School
06.2021
Skills
- Detail oriented and organized
- Very friendly and enthusiastic
- Able to adapt to surroundings
- Flexible
- Customer service expertise
- Phone and email etiquette
AWARDS
TMA Graduate
Timeline
Leasing Consultant
Lanzce Douglass Properties
08.2025 - Current
Member Advisor
iQ Credit Union
09.2024 - 07.2025
Member Service Representative II
iQ Credit Union
08.2023 - 09.2024
Member Service Associate
Columbia Credit Union
09.2022 - 08.2023
High School -
Heritage High School