Bailey Layton
Buford,GA
Summary
Accomplished Inside Contractor Sales Manager with a proven track record at Stone Source, enhancing sales by 12% through strategic leadership and technology integration, including Salesforce. Skilled in SAP Admin and fostering high-performing teams, I excel in negotiations and building key relationships, showcasing exceptional critical thinking and inside sales expertise.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Inside Contractor Sales Manager
Stone Source
10.2022 - Current
- .Collaborated with upper management to implement continuous improvements and exceed team goals.
- Implemented Salesforce (CRM) and Dodge (construction website) to successfully create leads and follow up on opportunities to increase sales.
- Increased company pull-through rate on project specifications by 12% in the last two years.
- Trained employees on new technology and sales methods to build a highly knowledgeable and successful team.
- Managed a high-performing inside sales team to exceed company targets and quotas consistently.
- Successfully trained and managed a team of 16 direct reports during a merger of two well-sought-after tile & stone companies
- Maintained relationships with Key players (General Contractors, tile contractors, owners, developers)
- Negotiated contracts with suppliers/vendors for cost-effective procurement, reducing operational expenses.
Inside Contractor Sales Rep
Ceramic Technics
10.2021 - 10.2022
- Managed multiple projects simultaneously while maintaining strict adherence to deadlines and budgets.
- Delivered high-quality work on time and within budget, earning positive feedback from clients.
- Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
- Coordinated timely delivery of materials and resources to job sites, preventing delays in project timelines.
- Developed project tracking systems that led to improved organization skills within the department.
Customer Service Representative
Ceramic Technics
11.2018 - 10.2022
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Developed highly empathetic client relationships and earned a reputation for exceeding service standard goals.
- Trained 10+ new employees to be highly successful in their roles.
Education
No Degree - Interior Design
Georgia Southern University
Statesboro, GASkills
- SAP Admin
- Sales Force User administration
- Experience working with Designers
- Inside Sales Team Leader
- Experience in managing a full team of remote associates
- Critical thinking
Accomplishments
Culture ambassador 2022
Employee of the Quarter Q2 2021
Certification
- Salesforce Certified Administrator
Timeline
Inside Contractor Sales Manager
Stone Source
10.2022 - Current
Inside Contractor Sales Rep
Ceramic Technics
10.2021 - 10.2022
Customer Service Representative
Ceramic Technics
11.2018 - 10.2022
- Salesforce Certified Administrator
No Degree - Interior Design
Georgia Southern University
Similar Profiles
Chamely ReyesChamely Reyes
Project Manager at Stone SourceProject Manager at Stone Source
Aaron GillilandAaron Gilliland
Lead Installer at Stone SourceLead Installer at Stone Source
Alyvia SmithAlyvia Smith
Content and Marketing Specialist at Tile and Stone SourceContent and Marketing Specialist at Tile and Stone Source