Bailey Marshall
Summary
Dynamic and results-oriented professional with a proven track record at Russ Darrow Chrysler and Tennies Hardware. Excelled in problem-solving and team collaboration, enhancing inventory management and customer satisfaction. Skilled in shipping, receiving, and stock control, significantly improved parts organization and sales support. Demonstrated expertise in workplace safety and supply orders, becoming a trusted resource for both colleagues and customers.
Overview
6
6
years of professional experience
Work History
Parts Associate
Russ Darrow Chrysler
11.2021 - 11.2024
- Assisted customers with identifying correct parts for their vehicles, utilizing product knowledge and catalog resources.
- Developed expertise in various automotive systems, becoming a trusted resource for colleagues seeking advice on specific parts or repairs.
- Resolved customer complaints professionally, resulting in increased loyalty among previously dissatisfied clients.
- Enhanced inventory management by implementing an efficient organization system for parts storage and tracking.
- Assisted Technicians with finding/locating the correct parts and solutions for their current vehicle being worked on.
- Helping the sales department upsell accessories by providing quotes and information on specific accessories and their benefits.
Retail Sales Associate
Tennies Hardware
08.2018 - 10.2021
- Greeted customers and helped with product questions, selections, and purchases.
- Assembled various tools, grilles, and other merchandise to put on display or be delivered to customers.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Helped customers complete purchases, locate items, and join reward programs.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Assisted/took part in deliveries to customers homes including large grilles and lawnmowers.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Education
High School Diploma -
West Bend West High School
West Bend, WI06-2021
Skills
- Problem-solving skills
- Workplace safety
- Team collaboration
- Shipping and receiving
- Stock control
- Supply orders
Timeline
Parts Associate
Russ Darrow Chrysler
11.2021 - 11.2024
Retail Sales Associate
Tennies Hardware
08.2018 - 10.2021
High School Diploma -
West Bend West High School
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