Bailey McGary
Rexburg,United States
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level dental assistant position. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Debt Collector
Medical Recovery Services
01.2024 - Current
- Improved debt recovery rates by implementing effective negotiation strategies and maintaining professionalism in challenging situations.
- Enhanced client relationships by providing regular updates on account status and diligently adhering to communication guidelines.
- Reduced delinquency rates with consistent follow-up calls and persuasive communication techniques.
- Streamlined collection processes, optimizing efficiency through automation and prioritization of high-risk accounts.
Customer Service Representative
Melaleuca
09.2023 - 12.2023
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Streamlined call center processes for improved efficiency and reduced wait times.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
Line Worker
Costa Vida
05.2022 - 01.2023
- Made food according to standard recipes with requested changes for customer satisfaction.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Learned other teammates' work tasks to train as backup.
- Monitored food quality and freshness throughout day.
- Developed and maintained positive relationships with customers to enhance service.
- Greeted customers at counter to fulfill requests and answer questions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Sales Associate
Pallis Pool And Patio
06.2021 - 01.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
Education
Bachelor of Science - Dental Hygiene
Columbia Basin College
Pasco, WA06.2025
Skills
- Personable Communication
- Manage Schedules
- Critical Thinking
- Strong Writing and Verbal Skills
- Office Management
- Data Entry
Timeline
Debt Collector
Medical Recovery Services
01.2024 - Current
Customer Service Representative
Melaleuca
09.2023 - 12.2023
Line Worker
Costa Vida
05.2022 - 01.2023
Sales Associate
Pallis Pool And Patio
06.2021 - 01.2022
Bachelor of Science - Dental Hygiene
Columbia Basin College
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