Summary
Overview
Work History
Education
Skills
Timeline
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Bailey Moody

Wylie,TX

Summary

I have always had a passion for people and thrive in all environments that facilitate quality and long-lasting interactions between server and customer. I have ample experience in customer service and have been in diverse customer interactions that have prepared me to maintain satisfaction and professionalism. I am hard worker with a knack for learning quickly and efficiently and I believe in the importance of detail and making a lasting impact on whoever comes through the door.

Overview

3
3
years of professional experience

Work History

To Go Server

Lazy Dog Eats
Allen, Texas
05.2024 - Current
  • Performed opening and closing duties such as cleaning work areas, restocking supplies and equipment.
  • Provided excellent customer service to ensure satisfaction.
  • Confirmed customer orders through verbal communication with kitchen staff and management.
  • Verified that prepared food met requirements for quality and quantity before delivery.
  • Organized and tracked to-go orders while maintaining accuracy.
  • Delivered orders to customers in an efficient manner with a friendly attitude.

Host

Texas Roadhouse
Wylie, TX
05.2023 - 08.2024
  • Served as point-of-contact for resolving guest complaints or special requests.
  • Managed incoming calls during busy shifts.
  • Answered customer inquiries regarding the menu, restaurant services, and special promotions.
  • Managed dining room layout to maximize efficiency of staff members.
  • Provided excellent customer service by anticipating customer needs.
  • Took reservations over phone and in person.
  • Assisted servers in seating guests by escorting them to their tables.
  • Resolved conflicts between customers when necessary.

Service Champion

Taco Bell
Wylie
08.2021 - 05.2023
  • Completed merchandising projects such as stocking shelves, setting up displays, and organizing backroom storage areas.
  • Provided excellent customer service and addressed customer inquiries in a timely manner.
  • Performed daily opening and closing duties including setting up registers with necessary supplies and balancing the cash drawer at end of shift.
  • Assisted in training new employees on company policies and procedures.
  • Operated cash register accurately and efficiently while maintaining proper cash control procedures.
  • Collaborated effectively with other team members to create a positive work environment.
  • Resolved customer complaints promptly and professionally while taking appropriate corrective action when necessary.

Education

Bachelor of Science - Social Work

Tarleton State University
Stephenville, TX
05-2026

High School Diploma -

Wylie East High School
Wylie, TX
05-2023

Skills

  • Quick Learner
  • Food Preparation and Handling
  • Complaint resolution
  • Connection Oriented
  • Excellent Communication
  • Professionalism
  • Collaboration
  • Guest Engagement
  • Order Management
  • Food Running
  • Food Delivery

Timeline

To Go Server

Lazy Dog Eats
05.2024 - Current

Host

Texas Roadhouse
05.2023 - 08.2024

Service Champion

Taco Bell
08.2021 - 05.2023

Bachelor of Science - Social Work

Tarleton State University

High School Diploma -

Wylie East High School

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Bailey Moody