Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Timeline
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Bailey Nguyen

Austin,TX

Summary

Healthcare IT professional with expertise and certifications in Epic Resolute Professional Billing and revenue cycle optimization. Skilled in 3rd party data extracts, charge review, insurance follow-up, and billing workflow automation. Experienced in configuring and maintaining Epic systems to streamline revenue cycle operations, enhance data integrity, and improve financial performance. Strong problem-solving abilities with a focus on system troubleshooting, compliance, and process automation to drive efficiency in healthcare organizations.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Back-End Revenue Cycle Analyst - Epic PB

AdventHealth
10.2024 - Current
  • Spearheaded the implementation and optimization of third-party extracts within the Epic Resolute Professional Billing system.
  • Configure and maintain extract workflows to support seamless data integration and reporting for external partners.
  • Troubleshoot and resolve extract-related issues, ensuring accuracy, efficiency, and compliance with payer and regulatory requirements.
  • Collaborate with internal stakeholders and third-party vendors to streamline data extraction processes and enhance revenue integrity.
  • Optimize billing workflows, charge review, and insurance follow-up to support revenue cycle operations.
  • Develop automation solutions to improve extract performance, and reduce manual intervention.

Human Resources Information Systems Analyst II

MoneyGram International
01.2022 - 04.2023
  • Maintained Oracle HCM, Taleo, Kronos, and Absorb LMS systems. Created custom reports. Updated systems settings and workflows. Liaised between HR, HR Ops, Compensation & Benefits teams on systems settings and updates.
  • Supported implementation of new Oracle Time & Attendance system, prepared test scripts, troubleshot implementation errors. Served as back-up project manager.
  • Maintained company recruiting/career website. Created and administered company Instagram career page.

Founding Partner, Head of Marketing/Sales, Supply Chain & Systems

BobaFit
01.2020 - 01.2022
  • Marketing: Responsible for social media, marketing, networking, and sales strategy
  • Designed and built marketing campaigns, social media pages, and sales website
  • Created university outreach program and managed sales on university campuses across Texas and Oklahoma
  • Supply Chain: Responsible for inventory, ordering, supply chain, and product delivery
  • Built delivery tracker and negotiated/managed shipping contracts
  • Systems: Designed and maintained custom trackers and reports for product development, manufacturing, sales, and delivery
  • Created company website and online sales portal.

Education

Bachelor of Arts, Economics/Business Administration -

University of Texas at Austin
01.2024

Health Informatics and Health Information Technology Professional Certificate -

The University of Texas At Austin, McCombs School of Business

Skills

  • ServiceNow
  • Epic Resolute Professional Billing
  • Microsoft Excel VBA
  • HL7
  • EClinicalWorks
  • Oracle HCM
  • MySQL
  • FHIR
  • QIE
  • Taleo
  • EHR
  • OpenEMR
  • 7Edit
  • Absorb
  • Oracle Time & Attendance
  • XML
  • Kronos
  • Cornerstone
  • Tableau
  • Power BI
  • R

Certification

  • Active Epic Resolute Professional Billing
  • HIPAA Compliance Training – Texas McCombs School of Business
  • Jira Fundamentals Badge – Atlassian
  • Project Management Instruction (23 Hours) – Texas McCombs School of Business

Affiliations

  • Motorcycle Rider (Yamaha R7)
  • Powerlifter - Former UT Powerlifter
  • Diving and Waterpolo - Former UT Waterpolo

Timeline

Back-End Revenue Cycle Analyst - Epic PB

AdventHealth
10.2024 - Current

Human Resources Information Systems Analyst II

MoneyGram International
01.2022 - 04.2023

Founding Partner, Head of Marketing/Sales, Supply Chain & Systems

BobaFit
01.2020 - 01.2022

Bachelor of Arts, Economics/Business Administration -

University of Texas at Austin

Health Informatics and Health Information Technology Professional Certificate -

The University of Texas At Austin, McCombs School of Business

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