BAILEY OWENS
Salem
Summary
Results-driven professional with a strong background in managing operations and motivating staff. Skilled in inventory management and customer service, contributing to increased efficiency and client loyalty in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Service Associate
Walmart
08.2025 - Current
- Assisted customers with inquiries and product selection to enhance shopping experience.
- Operated cash register efficiently, processing transactions accurately and swiftly.
- Maintained clean and organized merchandise displays to attract customer attention.
- Collaborated with team members to ensure timely restocking of inventory on sales floor.
- Efficiently ran the Money Service center with accuracy.
Shift Manager
Walgreens
12.2024 - 08.2025
- Supervised daily operations, ensuring compliance with company policies and procedures.
- Coordinated team schedules, optimizing workforce efficiency during peak hours.
- Managed inventory processes, including restocking and maintaining product displays.
- Trained new staff on operational protocols and customer service standards.
- Resolved customer inquiries, enhancing satisfaction through effective problem-solving techniques.
Nail Technician
Love and Peace Nails, LLC
01.2024 - 08.2024
- Provided high-quality nail services, ensuring customer satisfaction through attention to detail.
- Applied various nail techniques, including gel and acrylic applications, enhancing service offerings.
- Maintained cleanliness and organization of workstations, adhering to safety and sanitation standards.
- Assisted in training new technicians on best practices and customer service protocols.
- Developed strong client relationships, fostering repeat business through personalized service.
Assistant Salon Manager
Love and Peace Nails, LLC
09.2022 - 01.2024
- Assisted in managing daily salon operations and staff scheduling to enhance efficiency.
- Trained and mentored new team members on service protocols and customer engagement strategies.
- Implemented inventory management practices, improving stock accuracy and reducing waste.
- Developed promotional campaigns to boost client retention and attract new customers.
- Resolved customer inquiries and complaints, fostering positive relationships and satisfaction levels.
Education
Associate - General Studies
Columbus Technical College
Columbus, GA08-2028
High School Diploma -
Daphne High School
Daphne, AL05-2024
Skills
- Customer support
- Quality assurance
- Decision-making
- Staff motivation
- Appointment scheduling
- Health and safety regulations
- Client satisfaction
- Employee relations
- Communication skills
- Perform well in high-demand, fast-paced environments
Timeline
Service Associate
Walmart
08.2025 - Current
Shift Manager
Walgreens
12.2024 - 08.2025
Nail Technician
Love and Peace Nails, LLC
01.2024 - 08.2024
Assistant Salon Manager
Love and Peace Nails, LLC
09.2022 - 01.2024
Associate - General Studies
Columbus Technical College
High School Diploma -
Daphne High School