Summary
Overview
Work History
Education
Skills
Timeline
Generic

Bailey Perez

Alachua,FL

Summary

Dedicated administrative professional with over a decade of customer service experience. Strong work ethic and commitment to efficiency. Skilled in completing tasks promptly and accurately. Eager to bring expertise and abilities to your team. Thank you for your consideration.

Overview

10
10
years of professional experience

Work History

Financial Counselor

UF Health Pediatrics-Tioga
09.2020 - Current
  • Check in/check out, schedule appointments
  • Manage referrals and authorizations
  • Manage incoming phone interactions
  • Insurance verification
  • Correct ICD 10 and CPT charges for submission to coders
  • Manage incoming faxes, obtain medical records
  • Prepare physician-preferred documentation for each patient visit
  • Order office supplies

UFP Access Center Coordinator

UF Health Shands Access Center
11.2017 - 09.2020
  • Answering phone calls for multiple clinics, scheduling appointments
  • Routing messages to the nursing/clerical staff
  • Managing referral processes effectively
  • Creating new patient charts
  • Following specific protocols for each individual clinic

Receptionist

Alliance Pediatrics
09.2016 - 10.2017
  • Answering phones
  • Check in/out
  • Scheduling appointments
  • Facilitated registration process for new patients and newborns
  • Insurance verification
  • Delivered urgent messages to triage nurse

Cashier

Publix at Steeplechase
02.2015 - 08.2016
  • Conducted training sessions for new hires
  • Managed cash transactions with accuracy and efficiency
  • Completed daily cash register closure
  • Performed nightly closing tasks including mopping and vacuuming
  • Bakery demoing foods and handing out samples to customers
  • Assisted in fundraising efforts for various organizations including March of Dimes, Tools for Schools, United Way, and local food banks

Education

High School Diploma -

Santa Fe High School
Alachua, FL

Santa Fe College
Gainesville, FL

Medical Coding and Billing Certificate - undefined

Rasmussen College

Certified Professional Coder (CPC) Preparation Course - undefined

Davenport University
12.2023

Associates of Science Degree - Health Information Technology

Rasmussen College
02.2018

Skills

    Customer service

    Insurance verification

    Problem-solving

    Time management

Timeline

Financial Counselor

UF Health Pediatrics-Tioga
09.2020 - Current

UFP Access Center Coordinator

UF Health Shands Access Center
11.2017 - 09.2020

Receptionist

Alliance Pediatrics
09.2016 - 10.2017

Cashier

Publix at Steeplechase
02.2015 - 08.2016

Medical Coding and Billing Certificate - undefined

Rasmussen College

Certified Professional Coder (CPC) Preparation Course - undefined

Davenport University

Associates of Science Degree - Health Information Technology

Rasmussen College

High School Diploma -

Santa Fe High School

Santa Fe College

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