Proven expertise in insurance products, service and customer needs. Familiar with analyzing documentation, liaising between parties and handling both routine and complex issues each day. Identifies and resolves concerns while promoting new products and meeting sales objectives.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Personal Trainer
Midwest Muscle
Muncie, Indiana
06.2025 - Current
Conducted personal training sessions to enhance client performance and motivation.
Educated clients on proper exercise techniques and safety protocols.
Monitored client progress and adjusted training plans accordingly.
Implemented nutrition guidance to complement fitness goals.
Assisted clients in setting realistic short-term and long-term goals.
Insurance Agent
Robertson Insurance Services
Muncie, IN
08.2021 - Current
Developed and implemented comprehensive insurance plans for clients, according to individual needs.
Conducted research to identify competitive rates and benefits offered by other providers.
Provided customers with information regarding plan features, pricing, and availability.
Ensured compliance with applicable laws, regulations, and company policies while selling insurance products.
Prepared documents such as applications, endorsements, renewals, cancellations, or other forms required by law or company procedures.
Explained complex technical terms related to insurance plans in simple language for easy understanding.
Processed payments received from clients promptly according to established procedures.
Executed meetings or phone calls with potential clients to present insurance policies and answer questions.
Sales Associate
Platos's Closet
Muncie, IN
11.2022 - 04.2023
Greeted customers and provided exceptional customer service.
Advised customers with product selection, sizing and styling.
Built relationships with customers to encourage repeat business.
Conducted inventories on a regular basis to track stock levels.