Bailey Stocker
O'Fallon,MO
Summary
Diligent and detail-oriented Professional. Skilled in quality assurance, management, and safety compliance. Excellent problem-solving and communication skills.
Overview
10
10
years of professional experience
Work History
Aquatics Safety Coordinator
Demakes Family YMCA
05.2022 - 08.2023
- Worked one on one with staff daily on developmental plans to improve responsibility and refine safety skills
- Lifeguarded and taught group swim lessons
- Worked to maintain a safe and clean environment for members
- Created and updated staff schedules as needed.
Customer Service Representative
Populous Group
09.2020 - 10.2021
- Responded to inbound client inquiries and assisted with specific service-related requests and concerns
- Provided solutions to client issues through the usage of all available resources under limited supervision
- Completed assigned tasks in an accurate and timely manner.
Lifeguard Supervisor
Pro Pool
05.2013 - 09.2021
- Demonstrated strong work ethic, resulting in being promoted from lifeguard to leadership within two pool seasons
- Oversaw managers and lifeguards at multiple facilities
- Conducted monthly safety meetings to teach and review safety skills with staff.
Education
Missouri State University
Springfield, MO12.2021
Associates of Arts and Science -
St. Charles Community College
St. Peters, MO12.2019
Skills
- Conflict Resolution
- Adaptability
- Excellent Communication Skills
- Problem Solving
- Time Management
Timeline
Aquatics Safety Coordinator
Demakes Family YMCA
05.2022 - 08.2023
Customer Service Representative
Populous Group
09.2020 - 10.2021
Lifeguard Supervisor
Pro Pool
05.2013 - 09.2021
Missouri State University
Associates of Arts and Science -
St. Charles Community College
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